Monica Munro
Timaru,CAN
Summary
Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Outgoing customer service person with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
15
15
years of professional experience
Work History
Receptionist Administrator
Ear Health Timaru
03.2014 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
Retail Assistant
Acquisitions
03.2016 - 05.2018
Customer Service
Cash Handling
Merchandising
Sole Charge occaisionaly
Gift Wrapping
Receptionist and Salon Assistant
Country Hair
02.2009 - 07.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Cash handling and balancing, banking etc
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted with hair colouring, blow waving, setting and shampooing.
Second Hand Retail
Junk And Funk
03.2004 - 01.2008
Garage Saling assistance
Pricing assistance
Product presentation
Display
Customer Service etc
Education
Mercy College
Timaru12.1981
Skills
- Reception Management
- Reception Area Maintenance
- Office Management
- Schedule Management
- Database Maintenance
- Multitasking and Organization
- Mail Routing
- Staff Scheduling
- Data Entry
- Appointment Setting
- Phone and Email Etiquette
- Guest Relations
- Travel Arrangements
- Customer Service
- Relationship Building
- Credit and collections
- Friendly, Positive Attitude
Languages
English
Timeline
Retail Assistant
Acquisitions
03.2016 - 05.2018
Receptionist Administrator
Ear Health Timaru
03.2014 - 11.2018
Receptionist and Salon Assistant
Country Hair
02.2009 - 07.2016
Second Hand Retail
Junk And Funk
03.2004 - 01.2008
Mercy College
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