Accomplished Human Resources Administrator with 16 years of experience in benefits administration, employee relations and corporate policy development. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
18
18
years of professional experience
Work History
HR Administrator/Accountant Assistant
Atlas Organic Fertilisers (Pty) Ltd
09.2007 - 04.2024
Assisting Bookkeeper and HR Administration
Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
Prepared new hire letters, employee contracts, and corporate policies.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Developed policies and procedures that align with company objectives and legal requirements.
Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
Managed benefits administration to ensure accuracy, compliance, and cost effectiveness.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Improved employee satisfaction and performance with targeted training initiatives.
Managed benefits enrollment by answering questions and aiding employees with login details.
Facilitated conflict resolution for harmonious workplace environment.
Provided guidance on employment law compliance, reducing risk of litigation and penalties for organization.
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Managed payroll and timekeeping to track hours and accurately pay employees.
Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Administered employee benefits programs and assisted with open enrollment.
Advocated for staff members, helping to identify and resolve conflicts.
Updated HR database with new employee information, changes in benefits, and other details.
Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
Helped prepare month-end, quarterly and year-end closings.
Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
Collaborated with accounting team members to complete projects efficiently and meet deadlines consistently.
Facilitated communication between finance department and other departments for smooth cross-functional operations.
Used spreadsheets to track data and produce charts.
Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
Contributed to audit preparations, ensuring compliance with internal controls and external regulations.
Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
Provided clerical support to all accounting professionals in department.
Supported tax preparation efforts, gathering necessary documents and information for accurate filing.
Improved efficiency by maintaining accurate records and supporting documentation for financial transactions.
Composed business correspondence and official documents to assist accounting staff.
Managed expense reporting process ensuring timely reimbursements while maintaining adherence to company policies.
Organized office systems to maximize efficiency and completeness of records.
Served as reliable resource for colleagues seeking assistance or guidance on various accounting topics or tasks.
Assisted in budget preparation and monitoring, aiding in effective financial management.
Reviewed general ledger entries and assessed accuracy.
Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
Reconciled company accounts for credit cards, employee expenses, and commissions.
Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
Maintained account accuracy by reviewing and reconciling checks monthly.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Input financial data and produced reports using SYSPRO.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Volunteered to help with special projects of varying degrees of complexity.
Performed inventory control, such as counting, and stocking merchandise.
Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Greeted customers and directed to requested products.
Office Administrator
Mechquip Engineering Supplies & Construction
03.2006 - 09.2007
General duties from sales to accounting in small office environment
Interacted with customers by phone, email, or in-person to provide information.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Human Resources Management - Human Resources Management
Northwest University South Africa
Vanderbijlpark, Gauteng, South Africa
04.2012
Skills
Time Tracking and Payroll Administration
Skilled in SYSPRO
Microsoft Office
Skilled in VIP Classic
References
Available upon request
Hobbies and Interests
Walking
Reading
Languages
Afrikaans
Native or Bilingual
English
Full Professional
Timeline
HR Administrator/Accountant Assistant
Atlas Organic Fertilisers (Pty) Ltd
09.2007 - 04.2024
Office Administrator
Mechquip Engineering Supplies & Construction
03.2006 - 09.2007
Human Resources Management - Human Resources Management