MONIKA DEVI
9 Wallen Road, Flatbush,Manukau
Summary
Dynamic professional with a proven track record in operations management and team leadership, notably at Sweden BarberShop. Excelled in enhancing customer satisfaction and streamlining financial processes. Skilled in computer applications and staff supervision, adept at fostering a positive work environment and boosting team morale. Achieved significant improvements in service quality and operational efficiency.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Manager
Sweden BarberShop
02.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Computer Teacher
Nadi Sangam School & Namaka Public School
01.2017 - 07.2019
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Managed resources effectively by maintaining an organized inventory of classroom technology equipment and software licenses.
- Collaborated with colleagues to develop cross-curricular projects that reinforced computer skills while also teaching core subject matter.
- Invigilated and graded projects, quizzes and examinations.
- Evaluated student progress using formative and summative assessments, adapting instruction to meet individual needs.
- Developed meaningful relationships with students, fostering a positive learning environment and promoting mutual respect.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Increased student engagement by incorporating multimedia presentations and hands-on activities into lesson plans.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Participated in professional development workshops to stay current on educational trends and best practices in computer education.
Caregiver, Special Needs
The Golden Age Home
08.2014 - 09.2014
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
Junior Graphic Designer
Aron Sign's & Designs
06.2009 - 04.2012
- Developed print materials such as brochures, banners, and signs.
- Applied knowledge of production to create high-quality images.
- Innovated new approaches in layout composition, leading to more compelling visual narratives within projects.
- Met with customers to present mockups and collect information for adjustments.
- Enhanced brand visibility by designing eye-catching marketing materials for clients.
- Created digital image files for use in digital and traditional printing methods.
- Redesigned outdated print materials for a fresh, modern look that resonated with target audiences.
- Maintained a high level of organization, effectively managing multiple projects simultaneously while meeting tight deadlines.
- Assisted senior designers in refining creative concepts for successful advertising campaigns.
- Used Corel Draw X5 to create images and layouts.
- Completed final touches for projects before rollout.
- Completed final touches for projects such as images sizes and font selection.
Education
High School Diploma -
Pandit Vishnu Deo College
Saweni, Fiji01.1998
Caregivers Training Institute
Nadi, Fiji 11.2013 - 05.2014
Bachelor of Science - Information Technology
University Of Fiji
Saweni , Fiji05.2022
Skills
Logo design
Logo creation
Print design
Client Communication
Layout Design
Adobe Creative Suite
Advertising understanding
Corel Draw X3 expertise
Signage industry background
Image Editing
Design thinking
PC and Mac platforms
Image manipulation
Design Research
Website Design
Certification
- Licensed - [Timeframe]
Hobbies
Reading, Movies, Travelling, Communicating, Learning about different cultures and Meditation.
Timeline
Assistant Manager
Sweden BarberShop
02.2019 - Current
Computer Teacher
Nadi Sangam School & Namaka Public School
01.2017 - 07.2019
Caregiver, Special Needs
The Golden Age Home
08.2014 - 09.2014
Caregivers Training Institute
11.2013 - 05.2014
Junior Graphic Designer
Aron Sign's & Designs
06.2009 - 04.2012
High School Diploma -
Pandit Vishnu Deo College
Bachelor of Science - Information Technology
University Of Fiji
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