Monique Boddy
New Plymouth,TKI
Summary
Experienced and enthusiastic Practice Manager of over 14 years at successful at managing 5 medical centres. Skilled in handling of the business finances and budget, payroll and human resources for staff. Promoted business development and developed positive rapport with team and patients. Created partnerships with other specialties and services to promote better outcomes for patient and practice .Strong organizational skills, and solutions focused.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Practice Manager - Multiple Medical Centres
Coastal Medical Ltd
07.2009 - 10.2023
- Managed daily practice operations to optimize staff rosters, appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Addressed and remedied all patient or team member issues and complaints
- Managed and supported 5 clinics made up of 72 team members of various skills levels of medical and non medical.
- Developed close working relationships with all staff, suppliers and other providers.
- Assisted in developed, implementing and managing policies and procedures for quality standards that are governed by the medical industry .
- Assisted in trained newly hired team members on clinic procedures and computer system.
- Recruited local and overseas staff for medical positions.
- Reporting financial outcomes and projected budgets.
- Xero Reconciliation of daily transactions and imputing of invoices and billings.
- Paying of creditors and implementing a debt management procedures
- Inventory control and ordering of supplies
Education
Diploma In Business - Business Management
Aspire2 Cornerstone Education Ltd
New Zealand Online 12.2024
Skills
- Teamwork and Collaboration
- Workflow Management and Strategic Planning
- Policy and Procedure Development
- Medical Personnel Recruitment - local and overseas
- Xero Accounting and Financial Anaylisis
- Xero Payroll
- Microsoft Office
- Medical Software - Medtech Evolution & Indici
- Staff Rostering System
- Stock Management
Certification
- CPR Cert - Level 2
- Privacy Act 2020 and Health
- Cultural Training
- Treaty of Waitangi
- Health and Disability
Hobbies
Outdoor activities - Snowboarding, Swimming, Scuba Diving, Cycling, Tramping
Timeline
Practice Manager - Multiple Medical Centres
Coastal Medical Ltd
07.2009 - 10.2023
Diploma In Business - Business Management
Aspire2 Cornerstone Education Ltd
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