Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Chudleigh

Gisborne,GIS

Summary

Caring and empathetic support with 14 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.


Overview

10
10
years of professional experience

Work History

Support Worker

Manawanui (Heidi Lepper)
09.2021 - 08.2023
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with daily living activities, running errands, and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • help with blood circulation in clients feet.

Support Worker

Healthcare NZ
08.2019 - 08.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed regular check-ins and progress report for each client.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Casher

BP Kaiti
05.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Support Worker

CCS
02.2014 - 07.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Monitored customer service metrics and provided feedback to team members, upholding quality standards.
  • Coached employees through day-to-day work and complex problems.
  • Developed and implemented procedures for responding to customer inquiries and resolving technical issues.
  • Prepared employee schedules for maximum coverage during key hours.

Education

Certificate in Adult Learning Skill

Te Wananga O Aotearoa
Gisborne, GIS
03.2015

Certificarte in Papa Ako

Te Wananga O Aotearoa
Gisborne, GIS
11.2015

National Certificate in Computing Level 2

EIT
Gisborne, GIS
11.2013

Care-giving Level 1

Turanga Tangate Rite
Gisborne, GIS
11.2012

Skills

  • Household Organization
  • Ability to Lift
  • Client Requirements
  • Compassionate Client Care
  • Vitals Monitoring and Documentation
  • Patient Care
  • Medication Reminders
  • Personal Oxygen Delivery
  • Personal Care Support
  • Insulin Injections
  • Bedsore Prevention
  • Deliver Exceptional Care
  • Client Relationship Management

Timeline

Casher

BP Kaiti
05.2022 - 10.2022

Support Worker

Manawanui (Heidi Lepper)
09.2021 - 08.2023

Support Worker

Healthcare NZ
08.2019 - 08.2023

Support Worker

CCS
02.2014 - 07.2019

Certificate in Adult Learning Skill

Te Wananga O Aotearoa

Certificarte in Papa Ako

Te Wananga O Aotearoa

National Certificate in Computing Level 2

EIT

Care-giving Level 1

Turanga Tangate Rite
Monique Chudleigh