Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monserrat Valenzuela

Auckland

Summary

I'm a versatile and hardworking professional with experience in customer service, HR support, and office administration. I thrive in roles where I can help people, keep things organized, and solve problems. My background includes managing schedules, maintaining records, and providing great client support, always with a focus on creating a positive and productive environment.

Overview

8
8
years of professional experience

Work History

Office Secretary and Support (Maternity Cover)

Just Logistics
11.2023 - 02.2024
  • Scheduled appointments, managed calendars, and coordinated meetings for staff and executives
  • Assisted finance team with invoice processing, payments, and financial documentation
  • Maintained a tidy and organised office environment, including shared areas
  • Monitored and replenished office supplies
  • Managed team schedules, coordinated shifts, and updated scheduling changes
  • Handled front desk duties, including client greetings, calls, and inquiries
  • Supported logistics by updating delivery schedules and ensuring accurate shipment documentation
  • Performed various administrative tasks, such as filing and record-keeping

Human Resources Assistant

Komatsu Cummins
03.2023 - 10.2023

Back Office Assistant

CENPAR - Parkinson Treatment Centre
01.2022 - 11.2022
  • Organised and digitized employee files to improve record-keeping
  • Coordinated new hire orientations by preparing materials and setting up training sessions
  • Assisted in preparing payroll by tracking employee attendance and leave records
  • Helped plan team-building activities, like workshops and small office events
  • Made sure HR forms and documents complied with privacy regulations
  • Worked closely with the HR manager on updating policies and distributing them to staff

House Cleaner

Ibis Hotel
01.2016 - 12.2016
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Ensured comfort by wiping down and dusting office areas.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.

Education

Bachelors Degree - Social Work

Universidad Tecnológica Metropolitana
Santiago
01.2022

Skills

  • Communication
  • Problem Solving
  • Conflict Resolution
  • Customer Service
  • Computer Skills
  • Data Entry in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Familiar with HR and inventory management software

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Office Secretary and Support (Maternity Cover)

Just Logistics
11.2023 - 02.2024

Human Resources Assistant

Komatsu Cummins
03.2023 - 10.2023

Back Office Assistant

CENPAR - Parkinson Treatment Centre
01.2022 - 11.2022

House Cleaner

Ibis Hotel
01.2016 - 12.2016

Bachelors Degree - Social Work

Universidad Tecnológica Metropolitana

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Monserrat Valenzuela