Montaha Karina
Christchurch,CAN
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
6
6
years of professional experience
Work History
Retail Sales Assistant
Agora shopping mall
01.2021 - 03.2023
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Customer Assistant
Madina house
01.2019 - 09.2020
- Committed to delivering excellent customer service while working in fast-paced environment.Managed approximately 30 incoming calls, emails and faxes per day from customers.'Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Contributed to team success by consistently meeting or exceeding sales targets.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
Sales Assistant
Noor Boutique House
03.2017 - 12.2018
- Developed departmental objectives, budget, policies, procedures, and strategies.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Gathered and prepared sales materials in preparation for sales meetings.
Education
MA -
International Islamic University, Bangladesh
Bangladesh01.2018
BA -
International Islamic University, Bangladesh
Bangladesh07.2015
Skills
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Identified ways to improve efficiency in operations and implemented process changes
- Sought continuing education opportunities to stay current with industry trends
- Friendly and Helpful
- Punctuality
- Adaptable and Flexible
- Excellent Written and Verbal Communication
Languages
English
Bengali
Hindi
Awards
Best leader at BYLC in 2020
Projects
Bangladesh youth fedarations- BYLC, While working remotely, we've had to re-learn how to communicate in many ways. As a leader, I know it's my responsibility to set the tone for our company culture.
Timeline
Retail Sales Assistant
Agora shopping mall
01.2021 - 03.2023
Customer Assistant
Madina house
01.2019 - 09.2020
Sales Assistant
Noor Boutique House
03.2017 - 12.2018
MA -
International Islamic University, Bangladesh
BA -
International Islamic University, Bangladesh
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