Montini Polu
Auckland,Manurewa
Summary
He aha te mea nui o te āo? He tāngata! What is the most important thing in the world? It is people!
Seeking full time employment within an organisation that prides itself on diversity and excellent customer care where a vast range of accumulated skills can be fully implemented.
Being a confident, mature person who carries out duties in a competent and efficient manner, and also possesses a
completely professional and dependable approach to providing excellent service, whilst being able to apply a Te āo
Māori perspective and approach which is unique to Aotearoa.
I am certain that I will be an effective and autonomous member of a prospective team whilst also being able to motivate and lead a team.
Overview
2
2
years of professional experience
Work History
Transport Officer
Auckland Transport
08.2022 - Current
- Improved workflow and productivity by implementing upgraded processes.
- Revenue protection.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Determined quickest and safest routes for commuters by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Security Officer
Red Badge Security
02.2022 - 07.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
Certificate of Approval
Auckland, NZSkills
- Cultural Diversity
- Te Ao Māori
- Task and Time Management
- Adaptability
- Conflict Resolution
- Upholding Safety Standards
- Self - Motivated
- Team Player
- Fast Learner
- Leadership
Timeline
Transport Officer
Auckland Transport
08.2022 - Current
Security Officer
Red Badge Security
02.2022 - 07.2022
Certificate of Approval
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