- Hiking
- Camping
- I enjoy helping others and giving back to the community
Morgan Fawcett
Dunedin,OTA
Summary
Dynamic and results-oriented professional with a proven track record at ISS Facility Services and BP Connect. Excelled in patient transportation and customer service, significantly enhancing patient comfort and time management. Demonstrated expertise in stress management and continuous learning, consistently exceeding performance metrics. Skilled in patient transport and teamwork, embodying professionalism.
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
3
3
years of professional experience
Work History
Medical Orderly
ISS Facility Services
02.2024 - Current
- Proactively addressed potential safety hazards within the facility, reducing the likelihood of accidents or incidents occurring.
- Enhanced patient comfort by providing attentive care and maintaining a calm professional demeanour.
- Reduced the risk of infection by diligently adhering to sanitation protocols and sterilizing equipment.
- Facilitated smooth admissions processes by gathering essential documents and coordinating with other departments as needed.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Warmly greeted patients and visitors and made each feel welcome.
Customer Service Representative
BP Connect
07.2021 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
NCEA Level 1 -
Queens High School
Dunedin, NZ11-2016
Skills
- Continuous learning mindset
- Patient care assistance
- Physical stamina and strength
- Stress management techniques
- Qualified in patient transport
- Professionalism
- Time management abilities
Interests
Timeline
Medical Orderly
ISS Facility Services
02.2024 - Current
Customer Service Representative
BP Connect
07.2021 - 08.2023
NCEA Level 1 -
Queens High School
Similar Profiles
ANTONIO CALVERO TOMASANTONIO CALVERO TOMAS
Housekeeping/Cleaning at ISS IRELAND LTD. ISS FACILITY SERVICESHousekeeping/Cleaning at ISS IRELAND LTD. ISS FACILITY SERVICES
Krupali JoshiKrupali Joshi
Service Coordinator (Metro Trains) at ISS Facility Services and Spotless ServicesService Coordinator (Metro Trains) at ISS Facility Services and Spotless Services
Sahej AhujaSahej Ahuja
Aviation Security Officer at ISS Facility ServicesAviation Security Officer at ISS Facility Services