Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Hanrahan

LYTTELTON

Summary

Seeking a full-time position that offers professional challenges utilizing interpersonal skills, time management, discipline and dedication whilst problem-solving using skills acquired through university and work history.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Westpac New Zealand
07.2023 - Current

In this role I handled customer inquiries courteously and professionally whilst actively listening to their concerns and if required escalated major issues to people leaders.

I have also worked on Phone Assist where I answered customer calls promptly to avoid on-hold wait times. On the counter I have maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns either myself or by passing on required information to teams that can. I am adept at clarifying customer issues and determined root cause of problems to help find a solution.



Kitchen Porter

Ballantynes
11.2018 - 06.2023

In this position I mostly focused on the washing of dishes in a fast moving and high pace restaurant setting whilst also managing the intake of new stock and the correct storage of said stock. I also maintained a cleanly work space to promote team efficiency and health for employees and customers.

Reference, Head chef

Micaela Aput

micaelaa@ballantynes.co.nz

Marketing Intern

Pacific Engineering Projects Ltd.
02.2022 - 08.2022

In this role I oversaw the creation of an new website while working with digital designers and managers simultaneously giving marketing and cultural profile inputs on new features and helped design more modern and sleek display to give an competitive advantage in the online space for the company.

Reference

General Manager Pacific Engineering Projects Ltd

Rajnish Sen

rsen@pacificprojects.co.nz

Managing Director Pacific Engineering Projects Ltd

Chandar Sen

csen@pacificprojects.co.nz

Weighbridge Operator

Lyttelton Port Of Christchurch
02.2018 - 07.2018

In this Role I had to record and transcript weights and type of goods transported by trucks leaving the busy international port, speed and accuracy were crucial to this role as to keep correct records of goods and where they were going without impending the process of getting them to the desired location as quick as possible.

Reference

Weighbridge owner

Richard Miller

richardmillar@xtra.co.nz

Education

Bachelor of Commerce - Economics, International Business, Finance.

University of Canterbury
Christchurch, NZ
11.2022

Skills

    From previous jobs I have learned the importance of team moral and how to contribute to it positively in work environments

    Accuracy and speed are two skills I have developed throughout my time employed

    Adaptability is a trait that was crucial in these roles so that I could continue to perform in changing and stressful situations

    Communication of ideas and potential problems in corporate environments was the main take away from my time interning and the most crucial skill that will be useful in my future professional career

Timeline

Customer Service Representative

Westpac New Zealand
07.2023 - Current

Marketing Intern

Pacific Engineering Projects Ltd.
02.2022 - 08.2022

Kitchen Porter

Ballantynes
11.2018 - 06.2023

Weighbridge Operator

Lyttelton Port Of Christchurch
02.2018 - 07.2018

Bachelor of Commerce - Economics, International Business, Finance.

University of Canterbury
Morgan Hanrahan