Morsheena Jackson
Auckland
Summary
Dynamic and innovative professional with a proven track record in customer service and upselling strategies. Excelled in fast-paced environments, notably at Vivien Feleti, enhancing customer experiences and fostering team cooperation. Demonstrated creativity in visual merchandising and a goal-oriented mindset, significantly contributing to store operations and relationship building.
Overview
6
6
years of professional experience
Work History
Waitress
Camilla Rex
02.2018 - 03.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Retailer
Mark Blumsky
12.2017 - 03.2022
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
Waitress
Vivien Feleti
02.2016 - 12.2018
- Proved successful working within tight deadlines and a fast-paced environment.
- Started working while still attending school as a part time worker
- Served in conferences and big events like weddings and birthdays.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Level 3 Certificate -
Niue High School
Niue Island Skills
- Upselling strategies
- Goal-oriented mindset
- Customer service
- Creativity and innovation
- Store operations
- Relationship building
- Team cooperation
Languages
Niuean
Full Professional
Timeline
Waitress
Camilla Rex
02.2018 - 03.2022
Retailer
Mark Blumsky
12.2017 - 03.2022
Waitress
Vivien Feleti
02.2016 - 12.2018
Level 3 Certificate -
Niue High School
Similar Profiles
Lupita EscobedoLupita Escobedo
Boutique Sales Associate at CamillaBoutique Sales Associate at Camilla
Sherrise BateySherrise Batey
Childcare Provider at Camilla DurdenChildcare Provider at Camilla Durden
MATILDA CUNNINGHAMMATILDA CUNNINGHAM
Assistant Boutique Manager at CAMILLAAssistant Boutique Manager at CAMILLA