Mosikakala Taufa
Pukekohe ,AUK
Summary
Reliable, compassionate individual with over 10 years experience working in the community sector involving many roles. Through experience I have proven ability in client services by managing and supporting Counselling and Financial Mentoring team. Am hardworking and dependable with strong organizational skills and a positive attitude. Ready to be a team player seeking to support a safe and positive home environment for whanau.
Overview
8
8
years of professional experience
Work History
Co-ordinator
Franklin Family Support Services
06.2015 - Current
- Comply with organizational and regulatory mandates to maintain client and staff safety and privacy.
- Prepare and organize booking schedules for clients.
- Handling phone, email queries and written correspondences.
- Prepare clear notes and documentation to provide clear detailed!
- Data entry and overseeing entries are up to date and aligns with requirements.
- Managing final closures of client files
- Prepare reports to MSD/Board/Team members!
- Handling technical and clerical issues
- Invoicing/Reconcile paying clients and follow up due payments.
- Collaborate and lead team meetings to plan in meeting client's needs.
- Initial contact to clients gives information and options.
- Follow up communication with clients to update, inform, gather information moving forward.
- Prepare documents for external agencies on behalf of clients for continuing support!
- Delegate tasks to team members to ensure contracts are met.
- Manage team of 11
Education
No Degree -
Okaihau College
Okaihau, NZSkills
- Social Perceptiveness
- Active Listening
- Compassionate
- Time Management
- Problem Solving
- Organized
- Computer literacy
- Customer service
- Team Work
- Multitasking
- Willingness to learn
- Thoroughness
Languages
Tonga
Native or Bilingual
Timeline
Co-ordinator
Franklin Family Support Services
06.2015 - Current
No Degree -
Okaihau College
Similar Profiles
Tracey ScurrTracey Scurr
Residential Disabilities Support Worker/Team leader at Southern Cross support Services-Team Leader, Foundations Care: Support/Youth Worker, Toowoomba QLD. (FIFO to Rockhampton & Gladstone) Breakaway: Delivering Quality support, Toowoomba, QLD. STRIDE: For better mental health. Toowoomba, QLD. Family Cantered Support Services. Stanthorpe, QLDResidential Disabilities Support Worker/Team leader at Southern Cross support Services-Team Leader, Foundations Care: Support/Youth Worker, Toowoomba QLD. (FIFO to Rockhampton & Gladstone) Breakaway: Delivering Quality support, Toowoomba, QLD. STRIDE: For better mental health. Toowoomba, QLD. Family Cantered Support Services. Stanthorpe, QLD
Charlene DavisCharlene Davis
Social Program Developer at Franklin County Job and Family ServicesSocial Program Developer at Franklin County Job and Family Services
Henrietta FieldsHenrietta Fields
Executive Administrative Assistant at Franklin County Dept. of Job & Family ServicesExecutive Administrative Assistant at Franklin County Dept. of Job & Family Services
Mandie FickMandie Fick
Front of House Employee at The Butchers ShopFront of House Employee at The Butchers Shop
Andrea BentleyAndrea Bentley
Registered Psychotherapist at Andrea Bentley Psychotherapy LimitedRegistered Psychotherapist at Andrea Bentley Psychotherapy Limited