Moumn Ibdah
Auckland
Summary
I aim to apply my skills and experience while expanding my understanding of teamwork and gaining more hands-on experience. I aim to excel, contribute to the organisation's success, and take on new challenges that foster growth. With strong communication skills, I collaborate effectively with team members to ensure the job gets done.
Polished Venue Manager with an in-depth understanding of crowd control and building safety codes. Tackles issues with relative ease and remains composed in all types of situations. Highly energetic with motivating leadership skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Venue Manager
Footballfix
12.2024 - 09.2025
- Coordinated event schedules, optimizing facility usage for maximum client satisfaction.
- Trained staff on best practices in customer service and emergency protocols, fostering a safe environment.
- Conducted regular inspections of facilities to identify maintenance needs and ensure cleanliness standards were met.
Restaurant Waiter
Paradise Restaurants
02.2023 - 01.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge, effectively communicating daily specials and food pairings to patrons.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining high service standards.
- Processed orders accurately, coordinating with kitchen staff to ensure timely food delivery.
Hospitality Worker
Kebab Sensation
01.2022 - 01.2023
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Assisted in food preparation, adhering to safety and sanitation standards consistently.
- Collaborated with team members to streamline service processes, improving efficiency during peak hours.
Maintenance Mechanic Assistant
Great Value Tyres
01.2020 - 01.2022
- Customer service at reception, tyre change and oil change. I developed the ability to explain complex techniques in simple, understandable ways for young learners.
- Collaborated with team members to troubleshoot mechanical issues and implement effective solutions.
- Supported inventory management by tracking tools and equipment usage for maintenance operations.
- Conducted inspections on machinery to identify potential issues and maintain optimal performance.
- Participated in training sessions to enhance knowledge of maintenance procedures and safety protocols.
Education
NCEA Level 3 -
Mount Roskill Grammar
Bachelor of Engineering - Civil Engineering
University of Auckland
Auckland, NZ12-2029
Skills
- Teamwork
- Multitasking
- Self-management
- Interpersonal skills
- Communication
- Willingness to learn
- Writing and verbal communication
- Relationship building
- Facility maintenance
- Task prioritization
- Customer service
- Service quality
- Problem-solving
Hobbies and Interests
- Outdoor activities and hunting
- Sports (MMA and football)
- Helping out people with cancer and disabilities
- Travelling and exploring new destinations
Certification
NCEA Level 3
Languages
Arabic
Native or Bilingual
Interests
- Outdoor Recreation
- Martial Arts
- Passionate about balancing physical health with mental and emotional wellness
- Youth Development Programs
- Homelessness Outreach
Timeline
Venue Manager
Footballfix
12.2024 - 09.2025
Restaurant Waiter
Paradise Restaurants
02.2023 - 01.2024
Hospitality Worker
Kebab Sensation
01.2022 - 01.2023
Maintenance Mechanic Assistant
Great Value Tyres
01.2020 - 01.2022
NCEA Level 3 -
Mount Roskill Grammar
Bachelor of Engineering - Civil Engineering
University of Auckland