Moussa LAMMARI
27 CROSS STREET,AUK
Summary
I'm a passionate and determined professional looking to put my skills and experience to good use in a dynamic environment.
My relentless quest to learn and my ability to take the initiative have been the driving forces behind my professional growth. I believe that my work ethic, creativity and ability to manage challenges effectively make me a valuable asset to any team.
Overview
4
4
years of professional experience
Work History
IT Support, Computing Repairs
PROREXEM (+33 4 28 09 00 05)
09.2022 - 09.2023
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted with updating technical support best practices for use by team.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
Web Developer/Web Designer
Expertise Web (+33 4 77 10 07 83)
09.2021 - 08.2022
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Discussed site and app requirements with clients to produce actionable development plans.
- Oversaw back-end development using PHP to maintain website integrity.
Handling Agent
SNCF
08.2021 - 09.2021
- Cleaned aircraft's cockpit and replaced headsets as instructed.
- Maintained, cleaned and sanitized interior of aircraft.
- Safely used chemicals and other cleaning equipment.
- Cleaned, sorted and stored equipment inside aircraft spaces.
Bar Waiter
Hell Heavent
05.2021 - 07.2021
- Maintained clean and organized bar area.
- Checked identification for minimum age for sale of alcoholic beverages.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
Civic Contract
Association Judo Loire (+33 0607748212)
11.2019 - 07.2020
- Training a group of young judokas aged between 5 and 12 years old ( 5:00 PM - 7:30 PM)
- Coaching at regional competitions (Judo and Hockey)
- Course management (Judo, Taïso, Self defence and Jujitsu) (Adult)
- Installation of safes, security system including cameras, motion detectors and alarms.
Education
Advanced Diploma - BTS Digital Computer Systems And Networks
Institut Régional Universitaire Polytechnique
Saint-Etienne06.2023
National Certificate of Educational Achievement - IT/Mechanics/Architect
Lycée François Mauriac
Andrézieux Bouthéon06.2021
Skills
- Uptime Management
- Storage management
- Security policies
- Project coordination
- Database administration
- Network monitoring
- IT security management
- Software installation
- Problem-solving abilities
- Ticketing system proficiency
- Desktop support
- Printer support
- VoIP systems
- Server management
- Backup solutions
- Scripting languages
- Service Support
- Technical Support
- Windows 10
- Help Desk Support
- PHP
- Graphic and User Interface Design
- Social Media Management
- Graphic Design Integration
- Web Security
- Responsive Design
- Javascript
- Front-End Skills: HTML, CSS
- Discipline and Respect Promotion
- Vendor Relations
- Martial Arts Expertise
Hobbies
National Competition (France - Reunion Island)
- Judo, Jiu-Jitsu ( 6years)
- Muay Thai (6 years)
- Boxing (2 years)
- Wrestling
- Extreme Sports
Timeline
IT Support, Computing Repairs
PROREXEM (+33 4 28 09 00 05)
09.2022 - 09.2023
Web Developer/Web Designer
Expertise Web (+33 4 77 10 07 83)
09.2021 - 08.2022
Handling Agent
SNCF
08.2021 - 09.2021
Bar Waiter
Hell Heavent
05.2021 - 07.2021
Civic Contract
Association Judo Loire (+33 0607748212)
11.2019 - 07.2020
Advanced Diploma - BTS Digital Computer Systems And Networks
Institut Régional Universitaire Polytechnique
National Certificate of Educational Achievement - IT/Mechanics/Architect
Lycée François Mauriac
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