Results-driven Centre Administrator with a proven track record of enhancing operational efficiency, parent satisfaction, and staff development at BestStart. Leveraging expertise in organization, administration, and communication, I drive excellence through strategic planning, effective training, and innovative problem-solving, thriving in fast-paced environments and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Centre Administrator
BestStart
Taupo, WKO
05.2024 - Current
Coordinated daily operations to ensure seamless workflow and exceptional service delivery.
Managed scheduling and staffing to optimize resource allocation and team performance.
Implemented administrative procedures to enhance efficiency and improve communication across departments.
Assisted in developing training materials for staff, promoting continuous professional development.
Enhanced parent satisfaction through open communication channels and timely response to inquiries.
Commercial Cleaner
Green Cleaning Services
Taupo, WKO
02.2024 - 04.2024
Cleaned building floors by sweeping, mopping, and scrubbing floors.
Maintained organized work areas, contributing to a professional environment for clients and visitors.
Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Handled equipment, chemicals, and materials properly and with caution.
Maintained clean, neat, and professional entrances.
Organized and used industrial cleaning products following strict safety procedures.
Improved building cleanliness with continuous sanitizing of high-touch areas.
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Washed windows, walls and ceiling fixtures to remove molds and dusts.
Used steam cleaners and vacuum cleaners to clean floors and carpets.
Relief Teacher
BestStart
Taupo, WKO
10.2022 - 01.2024
Providing preparation time, lunch, and absence coverage for teachers
Creating an environment of respect and rapport
Carrying out tasks assigned by professional staff effectively
Guiding children in working and playing with other children
Assisting with the supervision of children during regular play periods
Escort and assist children as necessary
Freelance Online Content Editor
VodaCast
Taupo, WKO
04.2021 - 08.2022
Managed content calendars to optimize publication schedules and enhance audience engagement.
Collecting and organising of information under episodes of podcasts
Doing research and collecting data
Secondary School Teacher
Balfour Combined School
Balfour, Mpumalanga, South Africa
08.2015 - 04.2020
Developed engaging lesson plans aligned with curriculum standards and student needs.
Implemented differentiated instruction strategies to accommodate diverse learning styles.
Fostered a positive classroom environment promoting student collaboration and respect.
Assessed student performance through formative and summative evaluations, providing constructive feedback.
Integrated technology tools to support interactive learning and improve student engagement.
Organized extracurricular activities to enrich school culture and promote student involvement.
Maintained open communication with parents regarding student progress and classroom activities.
Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
Secondary School Teacher
Leeuwenhof Academy
South Africa
05.2015 - 07.2015
Collaborated with colleagues to enhance interdisciplinary learning experiences for students.
Actively participated in school-wide initiatives aimed at improving overall student success rates and fostering a sense of community among staff members.
Established strong relationships with parents through regular communication, promoting family involvement in students'' education.
Organized extracurricular activities such as clubs and field trips to enrich students'' educational experiences outside of the classroom setting.
Enhanced student comprehension by incorporating visual aids and hands-on activities into lesson plans.
Collaborated with colleagues to develop interdisciplinary projects, enhancing the educational experience for students.
Education
Certificate - Personnel Management & Human Resources
The Career Academy
New Zealand
11-2023
Post Graduate in Education - High School Teaching
UNISA
South Africa
05-2016
Bachelor of Arts - Psychology And Tourism Management
North-West University
South Africa
04-2014
Skills
Maintained accurate records, including attendance, enrolments, and financial transactions
Managed centre supplies, resources, and maintenance
Provided administrative support to the Centre Manager and teaching team
Practiced effective communication by clarifying instructions and seeking feedback
Developed and maintained strong relationships with parents, caregivers, and external stakeholders
Maintained confidentiality and handled sensitive information with discretion
Proactively sought out opportunities for professional development, demonstrating a commitment to lifelong learning
Demonstrated empathetic listening skills, fostering a supportive team environment
Timeline
Centre Administrator
BestStart
05.2024 - Current
Commercial Cleaner
Green Cleaning Services
02.2024 - 04.2024
Relief Teacher
BestStart
10.2022 - 01.2024
Freelance Online Content Editor
VodaCast
04.2021 - 08.2022
Secondary School Teacher
Balfour Combined School
08.2015 - 04.2020
Secondary School Teacher
Leeuwenhof Academy
05.2015 - 07.2015
Certificate - Personnel Management & Human Resources
The Career Academy
Post Graduate in Education - High School Teaching
UNISA
Bachelor of Arts - Psychology And Tourism Management
Head of Administration and Finance at Energy Market and Rates Consultants LimitedHead of Administration and Finance at Energy Market and Rates Consultants Limited