Moyra Falletta
22A Dublin Street,Pukekohe, Auckland
Summary
Highly organised and proactive personal assistant with a proven track record of managing complex schedules, streamlining operations, and providing top-tier support to senior executives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Assistant for Crown Solicitor
The Crown Solicitor of Manukau
05.2024 - Current
- Create Court documents: Trial files, Judge Files, Witness Files, Police Files
- Submit Court documents to the Manukau District Court for filing
- Transfer Police and Crown documents into the Crown database
- Maintain clear communication channels with the Crown, directors, and solicitors
- Support daily operations in collaboration with the Crown and directors by managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities
Office Administrator
Perpetual Guardian
12.2023 - 04.2024
- Enhanced client satisfaction by assisting with asserting various trustee services
- Collaborated with attorneys and financial advisors to ensure seamless integration of estate planning strategies
- Boosted productivity by prioritising tasks, managing schedules, and coordinating meetings for staff members
- Interacted with customers by phone, email, or in-person to provide information of services
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives
Project Administrator
Te Whatu Ora - Health New Zealand
09.2023 - 11.2023
- Oversaw daily operations of staff parking sites, keeping team production moving at optimal pace
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards
- Collaborated with management and fellow supervisors to organise operations and achieve demanding schedule targets
- Worked in collaboration with Auckland Transport to develop subsidised public transport for hospital employees
- Optimised productivity by managing employee schedules, payroll operations and inventory transactions
Special Constable
Toronto Community Housing
09.2019 - 05.2023
- Provided crisis intervention services to individuals experiencing acute mental health challenges, ensuring their safety and connecting them with appropriate resources
- Enhanced community awareness about mental health issues through organising educational events and workshops
- Conducted regular patrols of council housing communities, creating assessments and personalised care plans
- Increased Police understanding of mental illness by delivering informative presentations
Rehabilitation Officer
Toronto South Dentention Centre
10.2017 - 09.2019
- Identified medical emergencies and provided timely intervention, reducing complications for inmates in distress
- Improved inmate outcomes by developing and implementing customized rehabilitation plans
- Maintained detailed documentation of inmate interactions, treatments, and responses to interventions
- Conducted health education sessions with inmates, promoting self-care practices and disease prevention strategies
- Ensured continuity of care by maintaining clear communication channels with other healthcare providers
Junior Facilitator
The Behaviour Institute
07.2014 - 10.2017
- Implemented Applied Behaviour Analysis (ABA) to children and adolescents living with Autism Spectrum Disorder
- Connected clients with community services, housing, and resource agencies
- Increased parent involvement in therapy sessions, fostering a supportive home environment
- Re-integrated clients into society by escorting them on public transit to participate in activities in the community
- Maintained detailed documentation of client progress, ensuring accurate reporting to supervisors
Education
Special Constable Training -
The Control Institute
Toronto, Canada12.2019
Master of Arts - Counselling Psychology
Yorkville University
Fredericton, Canada06.2019
Bachelor of Arts (Honours) - Psychology
McMaster University
Hamilton, Canada06.2013
Skills
- Advanced Administrative Support
- Excellent Communication
- Works Well Under Pressure
- Very Dedicated and Efficient
- Multitasking and High-Impact Work
- Willingness to Learn with Versatile Abilities
- Tenacious and Adapts Well
- Shows Initiative and Thinks Proactively
Volunteer Work
Toronto Community Housing
Toronto, Ontario (September 2019 to May 2023)
- Delivered clothing, hygiene items, and food to individuals in low-income housing and shelters
Toronto South Detention Centre
Etobicoke, Ontario (May 2016 to July 2017)
- Worked one-on-one with offenders by helping them complete Birth Certificate and Verification of Status forms
- Filed applications on behalf of the offender to Partners for Access and Identification (PAID)
- Connected offenders with services such as housing, food resources, and financial supports
Ontario Shores Centre for Mental Health Sciences - Forensic Assessment Unit (FAU)
Whitby, Ontario (February 2016 to March 2017)
- Lead or assisted patients in participating in various activities, such as crafts, games, and physical exercise
- Facilitated patient interactions with certified therapy dogs from Therapeutic Paws of Canada (TPOC)
- Assisted nurses where necessary in the care of patients and maintenance of unit by ordering supplies
Certification
First Aid (July 2024)
Certification Authority: St. John (Hato Hone)
- First Aid, CPR and AED for adults, children and infants
Nonviolent Crisis Intervention (November 2022)
Certification Authority: Crisis Prevention Institute
- Explanations of mental health, mental illness, and mental health issues
- Signs and symptoms of common mental health disorders and suicidal situations
- Information about effective first responder interventions and treatments
Chief's Coin Award - Toronto Police Service (August 2022)
- Award for excellence for a suicide prevention/crisis negotiation incident
References
References Available Upon Request
Timeline
Office Assistant for Crown Solicitor
The Crown Solicitor of Manukau
05.2024 - Current
Office Administrator
Perpetual Guardian
12.2023 - 04.2024
Project Administrator
Te Whatu Ora - Health New Zealand
09.2023 - 11.2023
Special Constable
Toronto Community Housing
09.2019 - 05.2023
Rehabilitation Officer
Toronto South Dentention Centre
10.2017 - 09.2019
Junior Facilitator
The Behaviour Institute
07.2014 - 10.2017
Special Constable Training -
The Control Institute
Master of Arts - Counselling Psychology
Yorkville University
Bachelor of Arts (Honours) - Psychology
McMaster University
Similar Profiles
Krystal CleaverKrystal Cleaver
Legal Administration Officer at Office of the Crown SolicitorLegal Administration Officer at Office of the Crown Solicitor
Christopher LowryChristopher Lowry
Correctional Supervisor (Corporal) at Ministry of the Solicitor GeneralCorrectional Supervisor (Corporal) at Ministry of the Solicitor General
Mark WilleyMark Willey
Correctional Officer - CO2 at Ministry of Solicitor General - Department of CorrectionsCorrectional Officer - CO2 at Ministry of Solicitor General - Department of Corrections