Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moz Eltringham

Papamoa,Bay of Plenty

Summary

Dynamic Steel Manager with a proven track record at Mosquito Steel Fixers, excelling in team leadership and customer service. Enhanced operational efficiency through effective conflict resolution and staff training, fostering a culture of safety and productivity. Developed strong relationships with clients, driving satisfaction and loyalty while maintaining budgetary controls.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Steel Manager

Mosquito Steel Fixers
Tauranga, BOP
01.2010 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Steel Fixer

Permacast Australia
Perth
01.2005 - 10.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Education

No Degree - Steel Fixing

Tauranga Boys
Tauranga, BOP

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Verbal and written communication
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Project management
  • Project planning
  • Customer relationship management (CRM)
  • Policy implementation
  • Conflict resolution
  • Workforce management
  • Business planning
  • Key performance indicators
  • Emergency response

Certification

Site Safe Passport

First Aid in Construction

WAH

Harness

MEWP

Welding

Timeline

Steel Manager

Mosquito Steel Fixers
01.2010 - Current

Steel Fixer

Permacast Australia
01.2005 - 10.2009

No Degree - Steel Fixing

Tauranga Boys
Moz Eltringham