Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Hobbies
Languages
Timeline
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Mozamil Khairi

Summary

I am originally from Afghanistan, I spent 7 years in Indonesia before settling in New Zealand. This experience has made me highly adaptable, quick to learn new skills, and skilled at building strong relationships”I am a positive, reliable person who likes to help others and work as part of a team. Currently studying English at Manukau Institute of Technology, I am seeking a part time or full time job while working towards my long term goal of becoming a builder.

However, energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support, also professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Worker

Taha Auto Limited
01.2023 - 12.2024
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased customer satisfaction by providing exceptional service and product knowledge.

Customer Service Representative

Taha Auto Limited
02.2023 - 10.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Car Dealer

Taha Auto Group
02.2023 - 10.2024
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Educated customers on warranty options available for their chosen vehicles, enabling them to make informed decisions when purchasing additional coverage plans.
  • Streamlined internal communication between sales, finance, and service departments to improve overall efficiency at the dealership.
  • Assisted with the development of marketing materials that showcased the dealership''s inventory and services effectively.
  • Delivered comprehensive product knowledge presentations, highlighting key features and benefits of various vehicles to potential buyers.
  • Prepared purchased vehicles and completed final delivery checks.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Retail Sales Associate

Hazara Auto Recyclers
01.2024 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Listened to customer needs and desires to identify and recommend optimal products.

Picker Packer

Hazara Auto Recyclers
01.2024 - 07.2024
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Picked and packed order items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

High School Diploma -

Manukau Institute of Technology
Auckland, NZ
11.2024

Skills

  • Patience and empathy
  • Store maintenance
  • Goal-oriented mindset
  • Sales techniques mastery
  • Customer service
  • Time management
  • Retail sales
  • Teamwork and collaboration
  • Problem-solving
  • Flexible schedule
  • FLUENT IN: English
  • FLUENT IN: Hindi
  • FLUENT IN: Indonesia
  • FLUENT IN: Persian
  • Strong communication and interpersonal skills
  • Attention to detail

Additional Information

I pride myself on my ability to adapt and thrive in diverse environments. As a multilingual individual, I'm able to connect with people from various backgrounds, which enhances my communication skills and allows me to offer better customer service in multicultural settings. I'm always eager to learn, not only through formal education but also by engaging with new experiences and challenges.

I value teamwork and collaboration, as I believe that the best outcomes are achieved when people work together toward a common goal. I also appreciate the importance of a positive work environment and try to contribute to creating one by being supportive and respectful of my colleagues. Outside of work and study, I'm passionate about helping others. I enjoy mentoring and offering guidance to those in need, especially when it comes to navigating educational opportunities. I also take pride in volunteering for sports activities, as I believe that physical well-being and teamwork are essential for building strong, healthy communities. I'm also keen to explore new hobbies or interests in areas like technology, personal development, or even travel, as I believe that growth comes from constantly stepping out of one's comfort zone.

Certification

  • New Zealand Certificate in English Level 3 Applied: NZQCF
  • New Zealand Certificate in English Level 4: NZQCF


Hobbies

My favourite hobby is Reading and Writing are two of my greatest passions. Through reading, I dive into a wide range of subjects—fiction, non-fiction, self-improvement, and cultural studies—which broaden my understanding of the world. I believe reading is a gateway to learning, helping me gain new insights, challenge my perspectives, and stay informed on various topics. Whether it's novels that transport me to different worlds or books that teach me practical skills, reading has been a constant source of inspiration in my life.

Writing, on the other hand, allows me to express my thoughts and ideas clearly and creatively. It's a way for me to reflect on my experiences, share my knowledge, and even inspire others. Whether it's keeping a personal journal, crafting essays, or even writing short stories, I find writing to be a fulfilling way to channel my thoughts and connect with others.

I believe both reading and writing are essential for personal growth, as they allow me to continuously learn, reflect, and communicate more effectively. These hobbies have taught me discipline, creativity, and the importance of continuous self-expression.


Languages

English
Native or Bilingual
Indonesian
Native or Bilingual
Persian
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Retail Sales Associate

Hazara Auto Recyclers
01.2024 - 07.2024

Picker Packer

Hazara Auto Recyclers
01.2024 - 07.2024

Customer Service Representative

Taha Auto Limited
02.2023 - 10.2024

Car Dealer

Taha Auto Group
02.2023 - 10.2024

Retail Sales Worker

Taha Auto Limited
01.2023 - 12.2024

High School Diploma -

Manukau Institute of Technology
Mozamil Khairi