Mozreen Razi

Company Overview:

Waste management TS cover 4 Division, that includes, Living earth, Medical, Hazardous and Parts washer

Living Earth is NZ's largest organic waste to composting operation, as part of its commitment to efficient waste processing in NZ

• Currently Im delegated role a Living Earth's CSR
• Also, my role cover's other branches that covers Medical, Hazardous, and Parts washer
• Attending to the phone call, dealing with the customer inquiries and providing excellent customer service for all the divisions
• Prompt processing of orders, received by telephone, emails salesforce,JDE order processing, data entry, complaint resolutions, and timely return of all calls as necessary
• Meeting all customer targets
• Follow up with all phone calls until the expectations are fully met by the customers
• Working closely with Sales managers to ensure that product stewardship & quality company objectives are met
• Ensuring all the Living earth processes are met on a timely basis, such as order processing, checking stock level, releasing stock, planning and organizing transportation, cross-checking completed delivery, coordinating of return products & pallets, and processing of credit notes, processing invoices for bag & bulk orders, preparing purchase orders, purchase order receipting by checking supplier invoice reconciliation, ensuring that all the requirements are completed to close of the end of the month
• Coordinating of return goods, and processing of credit notes
• Respectfully coordinating with the internal team members, production/ operations team, sales managers, CSS, dispatchers, Accounts payable, and credit control
• Have been a member of the Health and safety committee
• Received service award for great customer service feedback from big commercial customers of Living earth
• Given full training to cover me for LE staff cover, (for my maternity leave cover)
• Done Customer Success Role while our CSS was away on maternity.
• Preparing quotations and submitting to customers
• Reportings sales and discussion of forecast plans
• New customer site setup

• Company Overview: 'Smith&Smith is New Zealand's leading vehicle glass repair and replacement company
• Aim is to fix car glass problem as quickly and conveniently as possible
• Specialises in windscreen chip repair and windscreen replacements
• Also replaces broken car door glass, rear glass or side glass on any make or model of vehicle
• Massive date entry for new submits in IVIS/ CRM
• Checking warehouse stock and doing STO of available stock
• Communication with suppliers on products to be ordered/availability/pricing/ eta
• Dealing with electronic databases (confirming supplier part numbers vs Smith & Smith product numbers)
• Identifying the correct glass for the model of vehicle
• Obtain quotes from suppliers and make a firm decision in terms of price availability and ordering decisions
• Multi-tasking and high-level efficiency with processing each job’s ensuring deadlines are met by the end of the day
• 'Smith&Smith is New Zealand's leading vehicle glass repair and replacement company
• Aim is to fix car glass problem as quickly and conveniently as possible
• Specialises in windscreen chip repair and windscreen replacements
• Also replaces broken car door glass, rear glass or side glass on any make or model of vehicle
• This role was a temp assignment, I took this role to keep in the workforce and maintaining flexibility for my kids

• Company Overview: Z Bio Diesel, Auckland biodiesel production plant, located in Manukau
• A Manufacturer of high-quality biodiesel, one of New Zealand's major fuel companies produces and sells fuels which contributes to exploring alternatives to fossil fuels, to help customers reduce carbon emissions from the fuels we sell
• General administration task, office management, coffee machine maintenance
• Monitoring and maintaining office stock and if run low, then order stock with the suppliers
• Assisting visitors with an online site induction
• Assisting the team whenever required
• Organising outgoing courier, freight forwards and distribution of incoming courier/ mails to the staffs
• Prompt email correspondence
• Generating PO's in JDE, for any purchase done for the plant, either capital purchase/ operational/ maintenance work/ chemical stock purchase, liaising directly with the suppliers
• Liaising with the suppliers in terms of the order and product delivery/ eta
• Receipting PO's once goods/services received
• Referring to invoice dispute
• Daily chemical stock checking and planning stock order (production stock includes methanol, tallow sodium methoxide etc)
• Regular updating of team calendar and keeping track of incoming and outgoing deliveries and other important events within the organization
• Stock reporting (updating stock level every Monday) and uploading on team share
• Updating production batch sheet every Monday's and submitting to the supply team managers
• Organising, booking confirmation with supply team for the end product loadout B100 dispatch
• JDE journal entry for load-out's
• Month-end reporting of chemical purchase/ stock used in production/ IBC waste disposals etc and sharing on team drive
• Monitoring of the plant camera's and mainly focus on the main entrance gate camera for incoming and outcoming vehicles
• Monitoring visitor/contractor sign-in/ out at the site
• Z Bio Diesel, Auckland biodiesel production plant, located in Manukau
• A Manufacturer of high-quality biodiesel, one of New Zealand's major fuel companies produces and sells fuels which contributes to exploring alternatives to fossil fuels, to help customers reduce carbon emissions from the fuels we sell
• Temp assignment covering annual leave

Company Overview: UB freight offers great freight forwarding services Sea and airfreight, both imports and exports all over the world, worked with a great team of over 20 staff members

• End-to-ended accounts payable process
• Reconciling processed invoices by verifying entries and comparing system reports to balances
• Verifying vendor accounts by reconciling monthly statements and related transactions
• Expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries
• Resolving internal and external account queries
• Following up with supplier and resolve and disputed invoices
• Paying vendors by monitoring discount opportunities, verifying scheduling and preparing payments; resolving invoice or payment discrepancies and documentation, ensuring credit is received for outstanding invoices, issuing stop-payments on purchase order amendments
• Staff reimbursements verifying expense reports and processing payments
• Getting invoices approved by authorized departments before making payments
• Maintaining proper filing procedures with great organizing skills
• Organizing the emails to subfolders to ensure that all the emails are attended before the day finishes
• Prioritizing the work and keeping up to date with the daily to-do-list
• Updating job knowledge by participating in educational opportunities offered by the company
• Stock ordering, based on 3 quote requests from various suppliers before making any order, making sure that stock is maintained to avoid running out of stock, relating to answering the call, and transferring to the appropriate team
• UB freight offers great freight forwarding services Sea and airfreight, both imports and exports all over the world, worked with a great team of over 20 staff members

• Company Overview: Performance Group is a management-consulting firm/ recruitment agency
• General administration and reception work
• Reviewing of each candidate’s application for jobs applied
• Liaising with the candidates
• Doing telephone interviews & organizing face-to-face interviews
• Shortlisting candidates to be submitted to the senior management
• Being part of the interview process with the senior management and preparing reports of each interview held
• Creating the candidate’s applicant database and updating the database daily under different classified jobs
• Arranging meetings for the management with the candidates & clients
• Major work includes headhunting of professional candidates nationally and internationally according to the job description and its requirement from clients
• Requesting of candidate’s profiles to meet the requirements of the clients
• Piles of template reports formatting daily of candidates, making the necessary alteration to the reports, formatting to give a professional look for presentation to the external parties
• CVs checking to make sure every important detail have been clearly specified and if information’s missing then requesting candidates to provide the requirements
• Performance Group is a management-consulting firm/ recruitment agency
• Resigned as I gave birth

• Company Overview: Matrix Risk Management Ltd (Evergreen Environmental Ltd), Fiji
• Processing of all supplier invoices in a timely and accurate manner
• Ensuring all invoices are fully supported, valid, accurately and authorized prior to processing
• Preparation and completion of weekly and monthly supplier payment runs
• Posting transactional data in the MYOB software including payment vouchers, invoices, cheques, purchases, payments, receipts and month end journals
• Assisting accountant with the completion of monthly bank reconciliation ensuring fully reconciled and all reconciling items are cleared on a timely basis
• Completing various administration duties as required
• Reconciliation of monthly sales verified against the invoices issued
• Manning the reception desk
• Invoice/payment voucher filling in huge volume also printing/ photocopying and scanning
• Assisting the Managing director and the accountants when required
• Responding to internal and external email queries
• Matrix Risk Management Ltd (Evergreen Environmental Ltd), Fiji
• Migrated to NZ in 2012