Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Montana Cochrane

Timaru,CAN

Summary

Dynamic professional with a proven track record at Caltex Petrol Station, adept in customer service and problem-solving. Excelled in high-stress situations, fostering strong customer relationships and ensuring satisfaction. Skilled motorbike mechanic from Speed Works, showcasing exceptional attention to detail and teamwork. Brings a blend of technical expertise and interpersonal skills to drive success and integrity in challenging environments.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Caltex Petrol Station
12.2023 - Current

Dynamic professional with a proven track record at Caltex Petrol Station, adept in customer service and problem-solving. Excelled in high-stress situations, fostering strong customer relationships and ensuring satisfaction. Skilled motorbike mechanic from Speed Works, showcasing exceptional attention to detail and teamwork. Brings a blend of technical expertise and interpersonal skills to drive success and integrity in challenging environments.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Motorbike Mechanic

Speed Works
10.2022 - 11.2023
  • Performed maintenance on different categories and brands of motorcycles.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed routine maintenance tasks for optimal motorcycle performance and longevity.
  • Exhibited strong attention to detail in all aspects of repair work, preventing errors that could lead to costly rework or unsafe riding conditions.

Education

Certificate in Hospitality - Hospitality And Tourism Management

Community College
South Canterbury
12-2020

Skills

  • Customer service
  • Great communication
  • Time management
  • Problem-solving

  • Adaptability to change
  • Team work
  • Work ethic and integrity

Interests

  • Auto Repair/Restoration
  • I like working with my hands and fixing things

Timeline

Customer Service Representative

Caltex Petrol Station
12.2023 - Current

Motorbike Mechanic

Speed Works
10.2022 - 11.2023

Certificate in Hospitality - Hospitality And Tourism Management

Community College
Montana Cochrane