Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Disclaimer
Timeline
Generic
Mubin Patel

Mubin Patel

Summary

Result-oriented business consultant with demonstrated years of experience in providing consulting, business analysis, and project management support to reputed banks like ANZ, Citi Bank, Westpac, EURO Bank, SBSA, and Ned Bank. Have strong business and functional knowledge in the payments domain across various High Value, Immediate Payment & Mass Payment schemes. I have successfully carried out multiple projects for leading banks in ASIA region for the product Global Pay Plus. Passionate about Business Analysis and Product Management. I am candid with my people and hence have been successful in establishing & maintaining relationships with key stakeholders and influential decision-makers. I love a good challenge and all of the positive experience and output that comes out of it. Firmly believe that no task can't be accomplished with a keen eye for detail, listening ears, and a drive to learn and perform as a team and as an individual.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Business Analyst - Technology

ANZ Bank New Zealand Limited
01.2020 - Current

Project: Legacy system Migration / Hollow Out

  • Conducted comprehensive analysis of data modelling and transformation
  • Collaborated with architects and cross-functional teams to analyze the impact of separating application from infrastructure.
  • Establishing work estimates and providing input on the project plan.

Project: BS-11

  • Successfully led the creation of comprehensive business process flows using Visio for BS-11 design document, ensuring that it met approval of all key stakeholders.
  • I have played a significant role in defining non-transactional data and have overseen the implementation runbook for separation instance in a post-separation event.
  • Identified and documented impacted workflows in case of a separation event and designed solutions to be tested and implemented in the NZ instance.

Project : Payment Flow Migration

  • Have played a key role in outgoing and Incoming flow migration by gathering requirements from key stakeholders, performing end to end Impact assessment, data analysis, business flow analysis, setups from the legacy application, and using the product expertise to design the code or business rules to meet the business requirement in the present day Payment Processing Hub (GPP).
  • Have played a key role in migrating Customer data /static setup from the legacy app. Oversaw Channel migration from legacy application and successfully onboarded to the present-day Payment Processing hub (GPP)

Project : ISO20022 and BAU Squad

  • Carried out Impact assessment for ISO20022 on present-day application and took essential steps to mitigate the operational risk post-golive by ensuring the readiness of present-day payment processing application.
  • Defining the ISO requirements effectively to cross-functional teams. Lead, coach, and mentor BAs in the analysis, assessment, definition and development of business requirements that meet business needs
  • Define business processes, identify areas of Improvement by requirement elicitation and analyzing production data.
  • Writing and assigning JIRA stories by drafting requirements and assigning them to analysts for configuration, testing, and Implementation
  • As the first point of contact in the squad, I am responsible for key deliverables, process improvements, and product enhancement initiatives for AU & NZ Banking Operations.
  • Collaborate with third-party vendor to provide specialist support in developing new solutions.
  • Root cause analysis, solution designing, providing tactical or strategic fixes to banking operations and product team.
  • Assess the performance of and value delivered by a solution in use by the squad, and recommend the removal of barriers and and constraints that prevent the full realization of the value

Senior Business Consultant - Global Pay Plus

Finastra
02.2016 - 10.2019
  • Global Pay Plus is an API-based flagship product for Fintech organization Finastra. Have delivered below initiatives by either implementing or managing the delivery

Project: Westpac NZ - Product Migration and upgrade

  • Orchestrated end-to-end support, from detecting cause to the implementation of a workable solution
  • Supported release package installation and provided expertise/solutions by effectively collaborating with Dev Team
  • Requirement gathering and providing solutions, defect management & triaging, and providing tactical/strategic fixes using the expertise of application trace analysis

Project : Citi Thailand and Citi Malaysia

  • Oversaw Implementation of IP schemes on Global Pay Plus (GPP) for Citi Thailand and Citi Malaysia
  • Accomplished implementation of clearing schemes such as RPP, FPX, PROMPTPAY
  • Documenting BRD & FRSD, collaborating with the bank for new/ongoing business requirements, designing business-defined rules/solution or system rules, leading and providing walkthroughs for the drafted solution, drafting requirements to testing / QA team using HP Quality Centre, and providing approval sign-off.
  • Defect handling and triaging.
  • Acquired proficiency in Pain, Pacs, camt ISO20022 messages

Project : Standard Bank South Africa

  • Oversaw Implementation of Order Management module to translate MX to MT messages
  • I attended onsite training sessions and mastered the Order Management module.
  • Conducting workshops, and providing training internally
  • Acquired proficiency in XSD and XML messages

Project : Nedbank | EUROBANK | Card Mandates | SEPA | SME

  • Defect Handling & Triaging, Collaborated with the Dev Team for code fixes, providing tactical/strategic fixes using the expertise of Application trace analysis
  • Acquired proficiency in Card Mandates requests like Initiation and acceptance using Pain 001, Pain 009, and so on
  • Release Sign-off activities and delivery using JENKINS. BAU support, Defect Handling & Triaging, Collaborating with the Dev team for code fixes, providing fixes by using Trace Analysis and Root cause Analysis, Assisting the QA Team, and providing approval / sign-off
  • Acquired proficiency in EBA clearing & Settlement, Mass Payments, SEPA SDD & SCT flow

Team Leader

JP Morgan Chase
03.2015 - 02.2016

Leading a Team of UAT testers working on Waterfall methodology along with the below responsibilities Communicate with business analysts, project managers, developers, internal/external clients, and senior management to manage issues throughout the software testing life cycle

  • Coordinating with Business and Development Team to understand the specifications and provide walkthroughs on the same
  • Creating end to end Test Plan, executing the plan, and managing all the objectives to be met Identifying Test Requirements and making sure that testing is well- defined, planned, and executed
  • Attend Daily Discussion Calls with Development and Technology Team Ensuring Team meets daily targets with proficiency and assisting Team members with the product Ensuring the Sign off is provided before agreed date and well before Implementation date

Senior Process Associate

Tata Consultancy Services
05.2011 - 02.2015
  • Executing Manual and Automated Test Scripts Creation of Entry and Exit Documents Creating Business scenarios matrix, Test Case Matrix and giving walkthroughs
  • Writing Test scripts in Quality centre
  • Defect capturing, reporting and tracking.

Senior Process Associate

Intelenet Global Services
05.2008 - 01.2010
  • Investigating on item types Like Unable to Apply, Cancellation, Return of Funds with Swifts messages like Mt 192, Mt 195, Mt 199
  • Re Effecting and Returning Funds through AFTS (Automated Funds Transfer System) Auditing payments and swift messages to ensure quality and enhance Customer experience.

Education

Bachelor of Commerce -

University of Mumbai
Mumbai
03.2009

Skills

  • Expertise in Global Pay Plus (GPP) - GPP Fusion and Classic
  • Excellent understanding of banking operations and business standards
  • Proficient in business analysis, requirement elicitation, and gathering techniques
  • Extensive Functional knowledge of SWIFT & ISO XML Messages
  • Proficient in High value and Low value processing with knowledge of payment schemes like SWIFT, IMPS, FED, CHIPS, FPS, CHAPS, PASA, and SEPA
  • Skilled in Oracle SQL
  • Proficient in Agile and Scrum methodology
  • Knowledgeable in product ownership and management
  • Experienced in project planning using JIRA and Kanban
  • Proficient in Microsoft Visio, Jenkins, JIRA, SOAP UI, MS PowerPoint, and Excel
  • Skilled in HP QC / ALM

Accomplishments

  • Achieved a high STP processing rate by improving the routing mechanism and by delivering out-of-the-box solutions which has resulted in operational cost savings and faster turnaround time.
  • Through the implementation of in-house solutions, I have been able to effectively tackle a wide range of challenges, resulting in significant benefits for our business and operations.
  • Have successfully delivered and Implemented various clearing schemes on Global Pay Plus.
  • My expertise in requirement elicitation has helped businesses identify underlying problems and resolve them quickly
  • Ensuring the bank is prepared to accept and process payments around the clock is the primary objective of the Extended Operating Hours project, which I managed from start to finish.

Certification

  • Certified Scrum Product Owner, Scrum Alliance, 2023
  • Product Management First Steps, LinkedIn - IIBA, 2023
  • International Software Testing Qualification, ISTQB, 2014

Personal Information

Date of Birth: 10/03/1989

Disclaimer

I, Mubin Patel, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Timeline

Senior Business Analyst - Technology

ANZ Bank New Zealand Limited
01.2020 - Current

Senior Business Consultant - Global Pay Plus

Finastra
02.2016 - 10.2019

Team Leader

JP Morgan Chase
03.2015 - 02.2016

Senior Process Associate

Tata Consultancy Services
05.2011 - 02.2015

Senior Process Associate

Intelenet Global Services
05.2008 - 01.2010

Bachelor of Commerce -

University of Mumbai
Mubin Patel