Mudassir Ahmed
Auckland,AUK
Summary
I am a highly organized, result-oriented, dedicated management professional with over 9 years of International Banking experience. I possess comprehensive knowledge of team management and international financial operational exposure. I have a strong understanding and possess the ability and extensive experience to have a positive impact to deliver results in my job role. I also managed some HR related activities such as recruitment, on-boarding and off-boarding team members, staff induction, and people and performance management of team members. I am a skilled communicator and multilingual. I can fluently speak English, Hindi, Tamil, Urdu with the ability to maintain cultural sensitivity and establish rapport with members of diverse teams. I possess excellent presentation skills, and IT Savvy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Manager
Standard Chartered Global Business Services
11.2021 - 01.2024
- Coordinated financial resources from source and mapped out project deliverables.
- RRP (Recovery Resolution Planning) represents multiple streams of reports such as self clearing payment, Third party payments, security services, local cheque clearing and mortgage collateral reporting and Funding In Resolution.
- BAU reports on data availability, data integrity checks, data validation and data recon for above streams across 40+ global markets on monthly basis.
- Instance solutions to BAU issues for transaction processing and settlement systems data issues, consolidate, cleanse, and distribute data, regardless of complexity.
- Data migrations from Dotopal, STS into new system SPAY, involved in testing and production rollout for 36+ markets across the globe.
- Prepare timely and accurate reports for management purposes and regulatory compliance requirements.
- Maintain internal database and reporting applications for regulatory reporting, Co-ordinate and follow up with internal OPS teams for issues resolutions
- Work closely with in-country OPS teams to review monthly reports to achieve better efficiency
- Support various stakeholders on regulatory and audit requests on monthly basis
- Participate in project initiatives, new requirements document for project fronted by regulatory Reporting Team
- Continue to do book of works if and when it is required As part of BAU assisting business queries, data validation, data recon, reports verification, sending reports to countries.
- Gather requirements, analysis and proactively map the requirements in a holistic manner/ approach covering all the aspects Actively participate in stakeholders calls and voice out concerns and raise risks where appropriate Keep a track of all open items and log them in JIRA to bring it to a closure Participate in SIT/UAT status calls and update the progress on each of the issues raised
- Ensure tasks and activities are achieved within the agreed timelines and ensure teams are well coordinated to deliver results.
Team Lead
Standard Chartered Global Business Services
11.2018 - 11.2021
- Team management activities, ensuring allocation and completion of tasks across the team.
- Performed Checker role to review Bond creation/Loans/Currency pair creation in Product static for Various systems like murex/ALM/FX
- Expert in fetching security details, extracting rates for rate codes from Bloomberg the part of daily BAU
- Extended my ideas in RPA (Robotic Process automation)
- Single point of contact for US and UK stakeholders, handling escalation and ensuring prompt resolution of issues
- Key participant in handling remediation projects, Reviewing Key participant in handling remediation projects
- Assess risk in the activities performed by the team and reporting the same to risk team
- Conducting daily huddles Error Discussion and Training
- Providing new joiner's training plan
- Shift planning for seamless BAU
- Engaging team members with Corporate Social Responsibilities activity
- Supporting team audit for yearly basis
- Conducting stress relief exercise to avoid stress at work
- Monitoring and ensuring that all the cases are completed with in SLA
- Mentored and supported Number Type department employees to create strong workplace culture
- Remedied issues and conflicts among workers using negotiation and active listening.
Senior Banking Officer
Standard Chartered Global Business Services
04.2016 - 10.2018
- Performed checker role to review SEMM and TOMS in Opics/Bloomberg/Murex/Razor
- Handled Bond creation/Loans/Currency pair creation in Product static for Various system like murex/ALM/FX
- Interacting with external & internal stakeholders for smooth workflows
- SCB Securities and rates update in global systems like Bloomberg/murex/razor
- Performing BCP runs every quarter
- Shared critical activities process knowledge to the team
- Suggesting some innovative ideas to implement automation in BAU
- Reviewing DOI half yearly
- Additional responsibilities are taken to focus on STP rate
- Highlighted to management if any process control is required in BAU
- Cross training team members and creating back-up to avoid dependencies in the process
- Monthly KCSA samples shared to risk team
- Extend weekend support for change management
- Reviewing Cycle time for each activity
- Involved in process migration from Africa hub.
Officer
Standard Chartered Global Business Services
02.2014 - 04.2016
- Creation of securities in Transaction processing system and maintenance of coupon rate and interest schedules are handled for smoother flow for FI trading
- Handled Securities and rates in Transaction processing system in Opics/MUREX2.1/RAZOR/Bloomberg
- Creating Coupon rate and holiday maintaining for various FI Product like Opics/Murex/Razor/Bloomberg
- Handled portfolio creation and Macros in Bloomberg for FI/REPO trading
- Creating various types of Bloomberg Trade Order Management Solutions (TOMS) to provides fixed income sell-side firms the capabilities to efficiently manage inventory, Risk,P&L,compilance and straight through processing
- Handled Customer queries through emails and phone
- Handles high volumes and delivering outputs without any process deviation
- Followed policy and procedures to avoid reputational and operational risk
- Focused to maintain error free processing and avoid escalations.
HR and Operation Executive
Yantro Software Pvt Ltd
04.2013 - 11.2014
- Managing the onboarding of new joiners, Induction and managing joining formalities, and handling off-boarding.
- Managing leave, attendance and employee query and grievance
- Responsible for employee engagement and team productivity
- Ensuring team discipline and adherence to company policy
- Operations Executives are often responsible for managing resources to ensure that they are used efficiently to meet production targets
- Also includes manpower, materials, and time management.
Education
MBA - Business-Administration, HR, Marketing
Jeppiaar Engineering College
Chennai, India07.2013
Bachelor of Science - Computer Science
The New College
Chennai, India06.2011
Skills
- MS Outlook 365
- Shift Scheduling
- Business Analysis and Reporting
- Operations Management
- Documentation And Reporting
- People Management
- MSTR
- Data Base Visualizer
- Communication
- Adaptability
- Time Management
- Team Leadership
- Quick Learner
- MS Office
- Data Modeling
- Test case scenarios
- Data Analysis
- Data Mapping
- Financial Modelling
- Business Requirements
- Financial Markets
- Stakeholder Management
- Regulatory Reporting Requirements
- Requirements Gathering
- Team Collaboration
- Business process improvement
- Operational Reporting
Accomplishments
- Business Excellence Award-2016
- Business Champ Award-2018
- Business Champ Award-2019
- Business Excellence Award-2022
- REVIEW RATING 2B ALWAYS GOOD—2021
References
Available upon request.
Certification
- Certification in SCRUM Mastering - Licensed - FEB 2024
- MBA in HR & Marketing - JUN 2013
- BSc in Computer Science - JUN 2011
Timeline
Associate Manager
Standard Chartered Global Business Services
11.2021 - 01.2024
Team Lead
Standard Chartered Global Business Services
11.2018 - 11.2021
Senior Banking Officer
Standard Chartered Global Business Services
04.2016 - 10.2018
Officer
Standard Chartered Global Business Services
02.2014 - 04.2016
HR and Operation Executive
Yantro Software Pvt Ltd
04.2013 - 11.2014
MBA - Business-Administration, HR, Marketing
Jeppiaar Engineering College
Bachelor of Science - Computer Science
The New College
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