Freddy Karinda
Auckland
Summary
Dynamic professional with extensive experience as a Restaurant Owner, excelling in menu development and staff leadership. Proven track record in enhancing customer engagement and optimizing operations at Intracom Bujumbura. Adept at waste reduction and fostering community relationships, ensuring high-quality service and employee satisfaction.
Overview
18
18
years of professional experience
Work History
Restaurant Owner
Self Employeed
05.2022 - 02.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Supervised daily activities of restaurant and 10 employees.
Mechanic
Intracom Bujumbura
01.2013 - 04.2019
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Managed approximately 10-15 incoming calls, emails daily from customers and business associates
Interpreter and Information Technician
Tzt
09.2005 - 03.2012
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Managed approximately 20-25 displaced individuals per month, while maintaining excellent approve ratings from 68-75% of the client base.
Education
High School Diploma -
Bujumbura
Burundi09.1994
Skills
- Menu development
- Staff supervision
- Business planning
- Customer engagement
- Staff leadership
- Food pairing
- Waste reduction
Timeline
Restaurant Owner
Self Employeed
05.2022 - 02.2024
Mechanic
Intracom Bujumbura
01.2013 - 04.2019
Interpreter and Information Technician
Tzt
09.2005 - 03.2012
High School Diploma -
Bujumbura
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