MUHAMED ISLAM S MIRZA
MT ROSKILL
Summary
Experienced and detail-oriented professional with 8 months of administrative assistant experience. Proficient in Tally and successful track record as a front-of-house team member in the restaurant industry. Adaptable and versatile, effortlessly transitioning between various positions to meet job demands. Energetic kitchen staff member with progressive experience in fast-paced restaurant environments and high customer traffic.
Overview
1
1
Certification
Work History
Kitchen Staff Member
Melba Vulcan Cafe
- Help with kitchen hand duties helping chefs with cooking
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Front of House Staff Member
Grand Hyatt Hotel
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
Administrative Assistant
Plexus
04.2023 - 09.2023
- Role: Coordination with Doctors, Nurses, Para Medical Staff and Providing necessary information to patient by standers
Administrative Assistant
Al Shifa Hospital
04.2023 - 09.2023
- Coordination with Doctors, Nurses, Para Medical Staff and Providing necessary information to patient by standers
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Education
Bachelor of Commerce (B.Com) -
Al-Ameen College
03.2023
Class-10 (CBSE) -
Sree Narayana School Okel
05.2018
Crescent Public School
05.2018
Skills
- Tally Prime & GST
- Organization and Cleanliness
- Workflow Coordination
- Handling Complaints
- Maintaining Ambiance
- Language proficiency
Certification
- Tally Prime & GST, 12/2023, 02/2024, Digitech Computer Education, Kerala, India
- MS - Office, 11/2023, 12/2023, Digitech Computer Education, Kerala, India
- Bachelor of commerce 2023
Languages
ENGLISH
MALAYALAM
Hindi
Limited Working
References
Reference can be provided upon request.
Timeline
Administrative Assistant
Plexus
04.2023 - 09.2023
Administrative Assistant
Al Shifa Hospital
04.2023 - 09.2023
Kitchen Staff Member
Melba Vulcan Cafe
Front of House Staff Member
Grand Hyatt Hotel
Bachelor of Commerce (B.Com) -
Al-Ameen College
Class-10 (CBSE) -
Sree Narayana School Okel
Crescent Public School
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