Muhammad Adeel Ahmad
Hamilton,New Zealand
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Summary
Business Analyst with over a decade of experience in system transformations and automation across various industries and regions. Focused on requirement gathering, software developments, test cases, data structures, and ETL. As Team player worked in Agile enjoinment and keep upgrading and software development the business solutions to meet business requirements and expansion and follow SDLC. Known for my analytical, problem-solving, and communication skills, I collaborate effectively with stakeholders to understand pain points and business needs and deliver data-driven, strategic solutions.
Overview
18
18
years of professional experience
Work History
IT Business Analyst
Refugee Orientation Center
02.2024 - 08.2024
- Company Overview: https://www.roctrust.org.nz
- Responsible for IT projects development and support for organization
- Analyse technical and functional requirement and coordinate with software development team to implement Salesforce
- Create user cases and did unit testing before release the version live
- Support in development and writing technical scripts and documents for records
- Handle regular data and ensure data accuracy and prepare reports and dashboards
- Https://www.roctrust.org.nz
Senior Data Manager
Cheil Worldwide
03.2015 - 02.2024
- Company Overview: http://cheil.com
- Led the design and implementation of end-to-end software solutions for Samsung Electronics, enhancing projects across CRM, Retail, Sales, Marketing, and Field Force Management systems for Samsung Electronics
- Acted as a liaison between stakeholders, management, and development teams to gather and define technical and functional requirements, ensuring timely and accurate delivery across 30,000+ stores, 15 countries in the Mobility, Audio-Video, Home Appliances, and Consumer Electronics divisions
- Team Leadership: Led a team of web and mobile developers, delivering applications with user stories, acceptance criteria, and detailed test plans, supporting data collection and analysis for over 5,000 users daily
- Requirements Analysis & Technical Writing: Documented technical specifications and wrote user stories for software development teams, working closely with them across the full SDLC to support deployment and meet Agile timelines
- Data Management & ETL: Automated ETL workflows for consistent data quality across regions, integrating data into scalable architectures on Azure Cloud to optimize performance and enable cross-regional implementations
- Stakeholder Collaboration: Collaborated with both technical and non-technical stakeholders to define requirements and align data strategies with business objectives, presenting designs and specifications using Figma
- Testing & Quality Assurance: Developed user and functional test cases and test scripts, facilitating system testing and user acceptance testing to ensure software accuracy and readiness before deployment
- Http://cheil.com
Senior Software Development Manager
Amer Al Sham Marketing Consultancy
10.2012 - 03.2015
- Analysed data requirements and collaborated with field teams to ensure accurate data collection for Samsung, Red Bull, and P&G
- Defined functional requirements for web portals, supporting software development teams in creating data-driven solutions
- Assisted with system analysis by ensuring data formats and quality standards were met across various platforms
- Communicated data insights effectively through visually engaging charts, graphs, and dashboards, enhancing understanding and supporting decision-making
Software Engineer
Coral Business Solutions
09.2011 - 10.2012
- Company Overview: https://coralme.com
- Developed CRM and Point of Sale (POS) applications for various clients, ensuring customized solutions for diverse business needs
- Interacted with end users to understand requirements, implement software solutions, and provide ongoing support to ensure smooth operations
- Https://coralme.com
Software Developer
Solution Hut
09.2006 - 09.2011
- Company Overview: https://solhut.com
- Developed and modified software using Visual Basic, .NET (C#), Crystal Reports, PHP, and MySQL for web portals and websites
- Lead & Hands-on experience to design and developed ERP Solution for Chakwal Group
- Designed databases in MSSQL Server creating relationships, procedures, and functions
- Developed & customized various industrial business applications such as ERP & Retail
- Https://solhut.com
Education
BSc - Computer Science
01.2006
Skills
- Retail
- Sales
- Business Applications
- Business Process
- Analytics
- Requirement Gathering
- Stakeholder relationship
- Problem-Solving
- SDLC
- Agile Methodology
- Supportive
- Team Player
- MS Visual Studio
- C#
- MS SQL Server
- Azure
- MS Office 365
- SSIS
- ETL
- Excel
- SSRS
- Power BI
- Jira
- Trello
- LucidChart
- Visio
- Functional specifications
- User acceptance testing
Certification
- Business Analysis and Process Management, Coursera, 04/2024
- Introduction to Generative AI, Google, 04/2024
- Introduction to Large Language Models, Google, 04/2024
- Introduction to Responsible AI, Google, 04/2024
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Rolerequirements
- At least 3 years of experience as a business analyst looking after specific Process Mapping, Optimization and Business Transformation
- Experience working with databases, BI systems, ERP systems, and their implementation
- Practical experience in composing user stories
- Excellent knowledge of business process modeling notations
- Good understanding of the components of FD and BRD documents
- Strong SQL skills (minimum: creating and modifying tables in databases, data selection, table linking)
- Knowledge of Python, R would be an advantage
- Ability to find constructive and productive solutions for complex issues related to implementing new business processes, data management, and ensuring data quality
Awards
- Outstanding performance in Market Analysis, Samsung, Dubai Shopping Festival
- Outstanding Performance in Data Analysis, Samsung, Dubai GITEX Technology
Personal Information
Available: Immediate Available
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureTeam Building / Company RetreatsPersonal development programsWork-life balanceTimeline
IT Business Analyst - Refugee Orientation Center
02.2024 - 08.2024
Senior Data Manager - Cheil Worldwide
03.2015 - 02.2024
Senior Software Development Manager - Amer Al Sham Marketing Consultancy
10.2012 - 03.2015
Software Engineer - Coral Business Solutions
09.2011 - 10.2012
Software Developer - Solution Hut
09.2006 - 09.2011
Riphah International University - BSc, Computer Science
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