MUKUL SHARMA
Palmerston North,MWT
Summary
I am optimistic and co-operative which build strong relationship with clients and co workers. I am enthusiastic and playful personality always keen to learn new skills, possesses a friendly and easy going manner. I am entertainers and enjoyable person always like to make new friends from different countries and cultures. I have a passion for providing quality services and leadership skills to inspire other members to provide standard level of services. I am spontaneous person keeping up to date with the latest technologies and dedicated to work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baker
Bakers Delight
02.2020 - 05.2021
- Replenished bakery items in display cases.
- Managed customer service operations, including taking orders and resolving complaints.
- Complied with health and safety codes to protect staff and customers.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Processed customer orders and payment transactions.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Baker
New World Supermarket
06.2021 - 03.2023
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Replenished bakery items in display cases.
- Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared frostings and other toppings for cakes and pastries.
- Operated and maintained bakery equipment, including ovens and mixers.
- Facilitated communication among team members to ensure smooth operations during peak hours.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Managed display cases to verify freshness and attractiveness of products.
- Cut and shaped dough for pies, rolls and other pastries.
- Followed food safety standards when handling ingredients.
- Prepared dough for variety of pastries, cakes and breads.
- Monitored temperatures of ovens, proof boxes and other equipment.
Security Patrol Officer
First Security
04.2023 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Utilized technology efficiently, including GPS devices and mobile applications for logging patrol data accurately in real-time during shifts.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Assisted in emergency situations, providing immediate support to first responders and evacuating affected individuals safely.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Education
Diploma in Baking Level4&5
Toi Ohomai Institute of Technology
Mokoia, NZ11.2020
Skills
- Enthusiastic
- Self Motivated
- Quick learner
- Ability to work without supervision
- Communication Skills
- Punctuality
- Customer Service
- Time management
- Problem Solving
- Team Management
- Flexible
Certification
New Zealand Diploma in bakery for level 4 & 5
The Private Security Personnel License
Additional Information
Harpreet Singh
Bakery Supervisor at New World
+64220972347
David Anton
Bakery Manager at New World
+6421492400
Kerry Burton
Bakery Manager at New World
+642102257304
Debbie Flutey
Manager at Wilson group Security
+64274525733
Sukhdeep Singh
Constable at NZ Police
+642041119272
Arwinder Singh
Trucker at Halls
+64272162411
Timeline
Security Patrol Officer
First Security
04.2023 - Current
Baker
New World Supermarket
06.2021 - 03.2023
Baker
Bakers Delight
02.2020 - 05.2021
Diploma in Baking Level4&5
Toi Ohomai Institute of Technology
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