Alelign Negash
Auckland,WKO
Summary
Im a dedicated and friendly individual with an extensive experience in the food industry, specialising in optimising operational efficiency for brands like KFC. Proven track record of providing excellent customer service through timely and reliable delivery services. Skilled in steel managing and packaging to ensure product integrity and sustainability.
Overview
7
7
years of professional experience
Work History
Uber Eats
Uber
01.2018 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
Cashier/Cook
KFC Restaurant
05.2021 - 04.2024
- Greeted customers entering store and responded promptly to meal requests and made suggestions accordingly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organised work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Steel Packaging
VIP Steel Packaging Limited (Pact Group)
04.2019 - 07.2019
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw steel materials to develop complete and commercially viable products.
- Achieved desired surface finishes through precise application of abrasives, compounds, buffs, polishes for steel products.
Sales Assistant
Harvey Norman
04.2018 - 05.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma - Applied Science
Auckland University of Technology
Auckland, NZ11-2013
Certificate - Occupational Health And Safety/business Management
Tai Poutini Polytechnic
Mount Albert 02-2012
Certificate - Applied Science
Auckland University of Technology
Auckland, NZ03-2010
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Additional Information
References
Pankaj
Restaurant Manager – Denny’s new Lynn
Contact: 021 446 255
Carma Roebeck
steel packing and manufacturing
Contact : 0278077980
Timeline
Cashier/Cook
KFC Restaurant
05.2021 - 04.2024
Steel Packaging
VIP Steel Packaging Limited (Pact Group)
04.2019 - 07.2019
Sales Assistant
Harvey Norman
04.2018 - 05.2018
Uber Eats
Uber
01.2018 - Current
Diploma - Applied Science
Auckland University of Technology
Certificate - Occupational Health And Safety/business Management
Tai Poutini Polytechnic
Certificate - Applied Science
Auckland University of Technology
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