Muskan Saini
Auckland,AUK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Store Manager
CHICKING
ORMISTON, AUCKLAND
2022.03 - 2023.12
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed relationships with suppliers to negotiate better prices.
- Maintained accurate records of employee performance reviews.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints in a timely manner.
COSTUMER SERVICE
EMIRATES
Auckland, AUCKLAND
2022.04 - 2022.12
- Answered customer inquiries and resolved customer issues in a timely manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Computed balances, totals or commissions to support accounting team.
- Served as a liaison between customers and internal departments to ensure successful resolution of customer issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Manager
PRIVATE COMPANY
PENROSE, AUCKLAND
2022.01 - 2022.03
- Handled customer complaints in a professional manner.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Used technology resources to assist customers in locating and selecting items.
Beauty Therapist
SASSY ME
PENROSE, AUCKLAND
2021.01 - 2021.12
- Scheduled appointments for [Number] clients daily.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Performed rejuvenation techniques on all types of skin and hair.
Team Member
PAK AN SAVE
UPPER HUT, WELLINGTON
2020.01 - 2021.01
- Operated cash registers to process payments from customers.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Built and maintained working relationships with peers and upper management.
- Identified needs of customers promptly and efficiently.
- Collaborated with team members to maximize productivity and efficiency.
Crew Member
PIZZA HUT
NEW TOWN, WELLINGTON
2019.07 - 2020.01
- Assisted management with inventory control and stock ordering.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained safe food handling practices to prevent germ spread.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Education
Associate of Science -
ELITE SCHOOL F BEAUTY AND SPA
WELLINGTON2021-01
Skills
- Project Management
- Promotional Planning
- Supply Ordering
- Team Development
- POS Systems
- Employee Training
- Customer Service Management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Accomplishments
- RECIEVED AN AWARD FOR BEING THE GOOD MANAGER.
References
References available upon request.
Timeline
COSTUMER SERVICE
EMIRATES
2022.04 - 2022.12
Store Manager
CHICKING
2022.03 - 2023.12
Sales Manager
PRIVATE COMPANY
2022.01 - 2022.03
Beauty Therapist
SASSY ME
2021.01 - 2021.12
Team Member
PAK AN SAVE
2020.01 - 2021.01
Crew Member
PIZZA HUT
2019.07 - 2020.01
Associate of Science -
ELITE SCHOOL F BEAUTY AND SPA