High School -
Mangere College
Auckland12.2015
Myiuna Tuavao
Auckland,NZ
Summary
Organised and outgoing individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
MIT Certificate Of Achievement In Business Adminis -
Manukau Institute of Technology
Auckland2015
MIT Certificate Of Achievement In Academic Writing -
Manukau Institute If Technology
Manukau, AUK2015
Skills
- Customer service oriented
- Administrative Skills
- Strong communication skills
- Public speaking
- Written and verbal communication
- Phone and computer skills including Microsoft office and MYOB
- Social media skills
- Self-motivated
- Employee training
- Invoice preparation
- Data entry
- Team building
- Relationship building
Timeline
Croupier (Table Games Dealer)
Sky City Casino & Hotel
08.2022 - Current
Covid Health Advisor
Whakarongorau
08.2021 - 04.2022
Ground Support Officer
Swissport
02.2021 - 03.2022
Company Director
Polynesia Oceanic Services Ltd
10.2019 - 03.2022
Volunteer
Church of Jesus Christ of Latter
12.2017 - 05.2019
Picker Packer
Fastline
09.2016 - 11.2017
Retail Sales Associate
Tarocash Clothing
03.2016 - 08.2016
High School -
Mangere College
MIT Certificate Of Achievement In Business Adminis -
Manukau Institute of Technology
MIT Certificate Of Achievement In Academic Writing -
Manukau Institute If Technology
Work History
Croupier (Table Games Dealer)
Sky City Casino & Hotel
08.2022 - Current
- Greeting Customers and distributing cash chips
- Maintaining social energy to keep customers/players entertained
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Overseeing all gaming functions for assigned tables including, Inspecting of cards and gaming equipment to verify proper functioning and good working order.
Covid Health Advisor
Whakarongorau
08.2021 - 04.2022
- Taking inbound and making outbound calls including warm transfers to multiple welfare services around New Zealand during Covid
- Computer and multi-screen handling
- NCTS trained
- BCMS trained
- Administrative duties
Ground Support Officer
Swissport
02.2021 - 03.2022
- Aircraft baggage loading and unloading
- Ramp services
- Aircraft cleaning
- Terminal B baggage handling
- Created, prepared, and delivered reports to various departments.
Company Director
Polynesia Oceanic Services Ltd
10.2019 - 03.2022
- Retained business through proactive sales activities directed at key decision-makers.
- Maintained fluency in relevant social and digital technologies and platforms.
- Cultivated relationships with appropriate social media influencers to advance brand exposure.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Trained new employees on proper protocols and customer service standards.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Volunteer
Church of Jesus Christ of Latter
12.2017 - 05.2019
- I served a full-time mission as a representative for the church of Jesus Christ of Latter-day Saints for 18 months
- Serving people such as feeding the needy, community projects in the whole region of Auckland up to Cape Reinga
- Gained people skills from speaking to congregation at meetinghouses, community centres, religious homes.
- Evaluated performance monthly and coached and trained new volunteer missionaries accordingly, increasing quality of work and retention
- Maintained records of individual dependant care, condition, progress.
- Planned and led activities for groups of 5-17 year olds in helping them to be more effective in their relationship with others and their relationship with God.
Picker Packer
Fastline
09.2016 - 11.2017
- (pick and pack), Fast Paced work area
- Operated RF scanners
- Daily customer service
- Pick and pack orders manually and on machines
- Data entry including inventory recording
Retail Sales Associate
Tarocash Clothing
03.2016 - 08.2016
- Balanced and organised cash register
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Learned to work in a fast paced environment.
Certification
- Lion Foundation Young Enterprise Scheme, Auckland South Regional Business Awards, Business Management Winner - 2015
- MIT Certificate of Achievement in Academic Writing
- MIT Certificate of Achievement in Business Administration
- COA Liscense
- Certificate
Languages
English
Tonga
Referees
References can be provided upon request
Overview
8
8
years of professional experience
5
5
Certificate