My Trang Phan

A dedicated, punctual, and reliable individual with a strong commitment to completing tasks promptly and to a high standard. Thrives on continuous learning and possesses diverse customer service experience from previous roles. Confident in knowledge and expertise to excel in any work opportunity. I have a positive attitude and a willingness to learn, and I am self-motivated and capable of effective management. Known for adapting seamlessly to changing needs while focusing on achieving results. Skilled in staff management, conflict resolution, and enhancing passengers' experiences with a warm and professional demeanor. Proficient in managing front-of-house operations to elevate passengers' experiences, utilizing strong leadership skills to guide teams and ensure seamless service. Demonstrated track record of effective problem-solving and maintaining high standards in fast-paced environments.

• Communication skills both written and oral
• Ability to relate to a variety of people of all ages
• Experience dealing with customers and general enquiries; face to face interaction and telephone enquiries
• Team player who is able to work cooperatively with others