Nacosha Davis
Hamilton
Summary
Dynamic and results-oriented professional with a proven track record at Wendys Fast Food, excelling in customer service and team leadership. Demonstrated ability to enhance operational efficiency and customer satisfaction, while adeptly managing financial responsibilities. Skilled in staff training and development, showcasing a commitment to excellence and continuous improvement.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Wendys Fast Food
04.2022 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Crew Member
Wendys Fast Food
06.2018 - 04.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Labourer
Blast Entertainment
08.2017 - 03.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Supervising children and bouncy castles.
Education
Business Administration
Kerwshaw Enterprise
Frankton, NZ03-2017
No Degree -
Fraser High School
Hamilton01-2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Time management
Timeline
Assistant Manager
Wendys Fast Food
04.2022 - 01.2025
Crew Member
Wendys Fast Food
06.2018 - 04.2022
Labourer
Blast Entertainment
08.2017 - 03.2018
Business Administration
Kerwshaw Enterprise
No Degree -
Fraser High School
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