Nadine Richardson
Auckland,New Zealand
Summary
I am a generation X, māmā and grandmother who brings warmth, clarity, and strong analytical thinking to my work when involved with whānau care. I build rapport and trust, communicate with empathy, and navigate sensitive information with professionalism and care. My experiences professionally and personally have allowed me to communicate with people of diverse and colourful backgrounds. I am able to recognise trauma patterns and understand whānau systems and whakapapa. My goal is to be able to utilise my experiences while upholding Te Ara Tika practices, to support safety, wellbeing and informed decision-making for our tamariki and mokopuna.
Overview
13
13
years of professional experience
Work History
Dementia Care/Community Aged Care Worker
Whānau Healthcare
Waipukurau/Auckland
02.2023 - Current
- Skilled in delivering person-centered care that promotes dignity, safety, and emotional wellbeing.
- Provided behavioral support and implemented de-escalation techniques to effectively manage challenging situations.
- Known for patience, empathy, clear communication, building rapport and trusting relationships with clients and their families.
- Mindfully respected and integrated cultural beliefs and values in care practices.
- Collaborated with multidisciplinary teams to improve service delivery and enhance client outcomes.
Seasonal Glass House Worker
Turners and Growers
Reporoa, New Zealand
01.2022 - 12.2022
- Developed and implemented process improvements to increase efficiency.
- Contributed to achieving and exceeding target goals through dedicated teamwork and support.
- Collaborated in developing company objectives and ensured alignment in daily operations.
- Demonstrated intuition and innovation in problem-solving during team projects.
- Proactively carried out tasks outside of my job description.
- Analysed performance levels and reported insights to executive members to inform strategic decisions.
Supervisor, Quality Control -Seasonal All Rounder
Trevelyan's
Tepuke, New Zealand
01.2017 - 12.2022
- Demonstrated leadership capacities of the highest calibre
- Met deadlines, provided quality customer service, and was always ready to offer a helping hand.
- Employed comprehensive understanding of research methods and data analysis
- Maintained a high level of professionalism and productivity while working in a fast-paced environment and under pressure.
- Completed projects on time in a time-efficient manner
- Efficiently wrote, edited, and distributed communication materials.
- Operated with excellent technical competency
- Organised daily tasks based on urgency and importance
- Consistently communicated clearly and effectively
- Liaising with relevant departments to ensure complete, accurate documentation
Head Calf Rearer; Relief Milker - Seasonal
Pamu
Tahorakuri Forest, New Zealand
01.2016 - 12.2020
- Maintained a high level of professionalism and productivity while working in a fast-paced environment and under pressure.
- Managed daily feeding schedules for calves to ensure proper nutrition.
- Assisted in maintaining clean and safe living environments for calves.
- Recorded data on calf development for tracking purposes and reporting.
- Implemented biosecurity measures to prevent disease in calf populations.
- Collaborated with veterinarians for routine health checks and vaccinations.
- Coordinated with team members to implement effective calf rearing practices.
- Administered medications and vaccinations as prescribed by veterinarians.
- Observed behaviour patterns of individual animals and reported any abnormalities or signs of illness immediately.
Care Support
Manawanui In Charge
Rotorua, New Zealand
01.2014 - 12.2017
- Handled confidential and sensitive information with care.
- Conducted work with empathy and professionalism, taking into account diverse viewpoints.
- Demonstrated strong listening skills and constantly upheld quality standards.
- Acted as a diligent, cooperative, and punctual employee.
- Displayed commitment to a safe and fair work environment.
- Employed a creative mindset and an innovative spirit.
- Performed well independently and in collaborative groups.
- Effectively conveyed messages via a variety of communication methods.
Education
Level 6 Diploma in Māori Public Health - Māori Mental Health And Addictions
Te Rau Matatau -Matatini Ora
07-2026
Level 4 Certificate - Community and Social Work
Waiariki Institute of Technology
Level 1 Certificate - Te Ara Maori
Te Wananga O Aotearoa
Level 4 Accounting Support Services -
Open Polytechnic Kuratini Tuwhera
Certificate - Whairawa
Te Wananga O Aotearoa
Skills
- Behavioral de-escalation
- Empathy in practice
- Conflict resolution
- Professional Insights
- Person-centered care
- Multidisciplinary collaboration
- Data analysis
- Effective communication
- Task prioritisation
- Problem solving
- Rapport building
- Intuition development
- Observational skills
- Social perceptiveness
- Crisis management
- Family support
Hobbies and Interests
- Family Time
- Road Trips
- Tennis
- Horse Sports
- Watersports
- Motorsports
Languages
- Basic Māori Language
- Basic Sign Language
Timeline
Dementia Care/Community Aged Care Worker
Whānau Healthcare
02.2023 - Current
Seasonal Glass House Worker
Turners and Growers
01.2022 - 12.2022
Supervisor, Quality Control -Seasonal All Rounder
Trevelyan's
01.2017 - 12.2022
Head Calf Rearer; Relief Milker - Seasonal
Pamu
01.2016 - 12.2020
Care Support
Manawanui In Charge
01.2014 - 12.2017
Level 6 Diploma in Māori Public Health - Māori Mental Health And Addictions
Te Rau Matatau -Matatini Ora
Level 4 Certificate - Community and Social Work
Waiariki Institute of Technology
Level 1 Certificate - Te Ara Maori
Te Wananga O Aotearoa
Level 4 Accounting Support Services -
Open Polytechnic Kuratini Tuwhera
Certificate - Whairawa
Te Wananga O Aotearoa