Nagajothi B

Advanced Excel Spreadsheet to check exchange master data, check coin allocation status, allocate bonus coins, get customer and affiliate details from database, correct formulae when there is a price rise or change in bonus offers, check crypto purchase prices daily, cross-check between spreadsheets and highlight discrepancies, transfer allocations on exchange, match orders with allocations, checking the details of in customers and affiliates admin panel (Zen desk) for bonus eligibility, sales projection done on weekly basis for Australia, UK, Europe, and rest of the world, reconciling bank statement with the allocation sheet, resolving operations related customer queries, updating the allocation spread sheet with the Customer Order sheet and tickets, market research for new product development (Gold & Silver)

Reconcile international financial transactions for Standard Chartered, Veritas, Northern Trust, BNP, JP Morgan, Wells Fargo and Muzinich in Ireland, Poland and the USA, answer client emails, weekly phone calls along with management, coordinate activities of internal teams to minimise errors, using Bloomberg for Factor rate, price, Dates etc, maintain documents - investor portfolio, banking transactions etc, escalating the age breaks and resolving new breaks, train end-users in best practices to minimise data entry and transaction errors, manage new projects and track all phases of the project life cycle, ensure data accuracy, recommend process and quality improvement to management

Creating a detailed business analysis, outlining problems, opportunities and solutions for a business, budgeting and forecasting, planning and monitoring, financial modelling and variance analysis, pricing, billing and reporting, defining business requirements and reporting them back to clients, deliver high quality customer service, develop new promotional strategies to increase customer base and market share, meet with clients to promote products and services, deputise for store manager during his absence, respond to and resolve customer issues in a timely manner, standardise operational policies to ensure adherence to company guidelines and regulatory authorities, cross-train personnel in stores to maintain consistent operational knowledge