Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Nahid Pathan

Nahid Pathan

Business Analyst
Hamilton,WKO

Summary

Business Analyst with a strong record in leveraging statistical techniques and predictive models to drive strategic business decisions. Skilled in using Statistical tools for comprehensive data analysis and experienced in presenting intricate findings to both technical and non-technical stakeholders. Proficient in managing large datasets and using data visualization tools like Power BI and Tableau for improved data interpretation. Committed to transforming complex data into actionable insights that fuel business growth. Currently seeking new opportunities where I can employ my analytical skills and passion for data-driven problem solving.

Overview

9
9
years of professional experience

Work History

Business Analyst

Toronto Transit Commission
05.2022 - 04.2024
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Generated business intelligence reports to inform strategic decision-making.
  • Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
  • Deployed predictive analytics models to forecast future trends.

Statistical Analyst

Toronto Transit Commission
05.2021 - 05.2022
  • Developed integrated spreadsheet and database templates for accumulating, formatting and organizing program data and presented findings to management.
  • Performed data cleaning and data preparation to support high-quality data and catch errors before processing.
  • Prepared statistical analysis plans and provided statistical interpretation for graphs, tables and charts.
  • Developed data tables and databases to create relation between tables to allow efficient data retrieval.
  • Evaluated statistical techniques and extracted information from research data to provide different ways to assess robustness of research outputs.
  • Conducted quality checks on data sources to check for inconsistencies and perform data cleaning activities.
  • Evaluated reliability of source information by weighing raw data to make data easier to interpret.
  • Developed software applications for statistical modelling and graphic analysis to understand data and drive accurate insight.
  • Analyzed transactions to build logical business intelligence model for real-time reporting needs.
  • Implemented code solutions to answer analytic questions and test and assess new methods.
  • Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
  • Collaborated with business-unit leaders to identify and prioritize problems.


  • Used statistical methods to analyze data and generate useful business reports.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.
  • Documented effective and replicable methods for extracting data and organizing data sources.

Data Analyst

Amazon
01.2019 - 04.2021

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  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.
  • Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
  • Managed large-scale databases to ensure timely access to critical information for key stakeholders.
  • Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
  • Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
  • Reduced operating costs by automating manual data processes using scripting languages such as Python or R.
  • Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
  • Established a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.
  • Worked with business intelligence software and various reports to glean insights into trends and prospects.
  • Designed custom tracking systems to monitor KPIs, ensuring alignment with organizational goals and objectives.
  • Resolved complex business challenges by leveraging statistical modelling techniques and machine learning algorithms.
  • Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
  • Implemented robust quality control measures to minimize errors and improve the reliability of analytical outputs.
  • Analyzed transactions to build logical business intelligence model for real-time reporting needs.
  • Trained junior analysts on best practices, improving overall team performance and productivity.
  • Conducted thorough competitor analyses, identifying gaps in market share and opportunities for growth.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Implemented business intelligence solutions to increase operational efficiency.

Business Analyst

Tata Consultancy Services (TCS)
01.2017 - 12.2017
  • Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
  • Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
  • Standardized best practices in report generation across departments to ensure consistency in presentation formats as well as analysis methodologies employed.
  • Evaluated BI tool options, selected best-fit solutions based on cost-benefit analyses, ensuring optimal return on investment.
  • Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
  • Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
  • Supported strategic decision-making processes by delivering timely and accurate insights from complex datasets.
  • Mentored junior analysts in advanced statistical techniques to enhance their skillsets in developing meaningful business insights.
  • Contributed to the successful launch of new products by providing comprehensive market research analysis and insights.
  • Maintained proficiency with latest database technologies.
  • Provided ad-hoc reports for executive leadership team to support informed decision-making during critical situations or periods of change management.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Teaching Assistant- Statistics

The Maharaja Sayajirao University Of Baroda
02.2015 - 12.2016
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behaviour effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Improved overall class participation by implementing group activities and project-based learning.
  • Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.

Education

Post Graduate Certificate - Global Hospitality Service Leadership

Seneca College
Toronto, Canada
08.2018

Master of Science - Statistics

The Maharaja Sayajirao University Of Baroda
Vadodara. India
06.2014

Bachelor of Science - Statistics

The Maharaja Sayajirao University of Baroda
Vadodara, India
05.2012

Skills

  • Project Management
  • Stakeholder Management
  • Agile Best Practices
  • Microsoft Office Suite
  • Data Visualization Expertise
  • Statistical computing methods
  • Proficient in R Language
  • IBM Maximo Expert
  • Tableau
  • Data modeling skills
  • Statistical Analysis
  • Lean manufacturing and design
  • Change Management
  • Asset Management
  • SAP
  • SPSS Statistics
  • SAS Analytics
  • Six Sigma
  • Microsoft Power BI
  • PRINCE2 Methodology
  • KPI Tracking

Certification

  • CBAP - Certified Business Analysis Professional

Timeline

Business Analyst

Toronto Transit Commission
05.2022 - 04.2024

Statistical Analyst

Toronto Transit Commission
05.2021 - 05.2022

Data Analyst

Amazon
01.2019 - 04.2021

Business Analyst

Tata Consultancy Services (TCS)
01.2017 - 12.2017

Teaching Assistant- Statistics

The Maharaja Sayajirao University Of Baroda
02.2015 - 12.2016

Post Graduate Certificate - Global Hospitality Service Leadership

Seneca College

Master of Science - Statistics

The Maharaja Sayajirao University Of Baroda

Bachelor of Science - Statistics

The Maharaja Sayajirao University of Baroda
Nahid PathanBusiness Analyst