Janai Tomasi
Bunnings Warehouse
Flat bush,New Zealand
1
Language
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Work History
Customer Service Representative
1 Month- Assisted customers with product inquiries and provided accurate information on inventory availability.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty to the brand.
- Maintained a clean and organized workspace to enhance customer experience and safety.
- Collaborated with team members to achieve daily operational goals and improve service delivery.
Education
Certificate of Tourism - New Zealand School of Tourism
Skills
Positive attitude
I focus on the good aspects of a situation even if it's facing challenges
actively look for ways to overcome them instead of dwelling on the negativity.
Communication
During my work experience at Bunnings Warehouse I was responsible for answering customers questions by phone and help them find what they need
Commitment
During my work experience at Bunnings work i was all about dedication
responsibility
and putting in the effort to achieve goals by showing up
putting in the time
and going beyond just about caring for others striving to improve
INTERESTS
Drama, Sports (Netball, volleyball, basketball)
Accomplishments
- Forklift licence 2024
- Tourism certificate 2024
Languages
Tonga
Elementary
PERSONAL STATEMENT
I am a highly motivated senior student who graduated in 2024. I want to stay active and Improve on my skills for future purposes as I want to make a viable difference in my life reason why I'm committed to study flight attending at New Zealand school of tourism. I'm a professional Tongan dancer, I love to inspire and teach others to express themselves through talent and culture. Through work experience at Bunnings I was able to develop social skills and better work methods, create connections with the customers, self motivation made me stay focus for the day and adapt to time management
Timeline
Customer Service Representative
Bunnings Warehouse
09.2024 - 10.2024Read More
New Zealand School of Tourism
Certificate of Tourism from New Zealand School of Tourism
Read More