Naiah Harris
Avonhead,CHCH
Summary
I am a Bachelor of Commerce graduate majoring in Marketing and minoring in Media and Communications. My academic background is complemented by hands-on leadership and customer-facing experience, where I have developed a practical understanding of how marketing principles translate into real-world consumer experiences.
Through my studies and professional roles, I have built strong skills in relationship management, problem-solving, and strategic communication. I am especially interested in event marketing, alongside marketing strategies that drive engagement and brand connection with a strong focus on shaping customer experiences. I am seeking an entry-level marketing or communications position where I can contribute, learn, and grow within a professional team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Duty Manager
Lukes Kitchen
kuaotunu, Coromandel
11.2023 - 02.2026
- Managed staff scheduling and shift coordination to ensure efficient operations during peak periods
- Captured and created content showcasing the restaurant across social media platforms
- Executed events for audiences of up to 200 attendees, ensuring smooth operations
- Trained and supported team members, promoting consistent service standards and best practices
- Handled customer feedback and complaints using problem-solving skills to maintain high service quality
- Oversaw daily operations, including opening and closing procedures
- Monitored daily financial reports and cash reconciliation to ensure accurate records
Retail Assistant
Max Fashions
Newmarket, AUK & Riccarton, CHCH
08.2019 - 11.2023
- Delivered high-quality customer service by assisting with product selection and offering tailored recommendations
- Processed sales, returns, and online orders using POS systems accurately and efficiently
- Engaged positively with each customer, providing professional and polite support
- Maintained visual merchandising standards through stock replenishment and organisation
- Supported store operations, including opening and closing procedures and cash handling
- Collaborated with team members to enhance customer service experiences.
Education
Bachelor of Commerce - Major: Marketing, Minor: Media & Communications
University of Canterbury
Christchurch, NZ11-2025
NCEA Levels 1, 2, 3 -
Epsom Girls Grammar
AUK12-2022
Skills
Strong written and verbal communication
Relationship and stakeholder engagement
Team supervision and staff training
Event coordination
Scheduling and operational coordination
Conflict resolution and problem-solving
Reliable, adaptable, and detail-oriented
Calm under pressure and solution-focused
Certification
Licence Controller Qualification
References
References available upon request.
Timeline
Duty Manager
Lukes Kitchen
11.2023 - 02.2026
Retail Assistant
Max Fashions
08.2019 - 11.2023
Bachelor of Commerce - Major: Marketing, Minor: Media & Communications
University of Canterbury
NCEA Levels 1, 2, 3 -
Epsom Girls Grammar