Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Naiomi Brydie

Naiomi Brydie

Christchurch,Christchurch

Summary

Enthusiastic, customer focused and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

29
29
years of professional experience
1
1
Certificate

Work History

Stock Taker

RGIS New Zealand
08.2022 - Current
  • Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
  • Collaborated with team members to achieve timely completion of comprehensive stock audits.
  • Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
  • Employed excellent time-management skills to balance multiple responsibilities related to inventory control effectively.
  • Supported stock management, maintaining accurate records of received goods and their locations within the storage facility.
  • Exhibited adaptability when adjusting to changes in assigned tasks or priorities during high-pressure stock-taking periods.
  • Ensured compliance with industry regulations concerning proper handling/storage of products during all stages of the stock-taking process.
  • Utilized barcode scanners to efficiently track and update item quantities, ensuring accurate inventory data.
  • Participated in routine cycle counts, supporting overall inventory accuracy goals for the organization.
  • Maintained effective team member communication.

Wait Staff Member / Bar

TRN
10.2022 - 08.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales significantly by upselling higher-end products to customers.

Cleaner

University Of Canterbury
06.2018 - 06.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Wait Staff /Bar Team Member

Moveable Feasts
Christchurch , CAN
10.2018 - 12.2019
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.

Sales Representative

Homecare Direct Shopping
01.2002 - 12.2006
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Representative

Old Fashioned Gourmet Products
02.1995 - 11.1997
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor Of Health Sciences - Human Services

University of Canterbury, Christchurch, CAN

Theraputic Recreational Health - Education of Individuals With Multiple Disabilities

Southern Institute of Technology, Invercargill, STL

National Certificate - Human Services

Aoraki Polytechnic , Timaru, CAN
11.2000

Skills

  • Warehouse Safety
  • Stock Rotation
  • Stock counting
  • Cycle counting
  • Stock Reconciliation
  • Merchandising Techniques
  • Positive Attitude
  • Willing to Learn
  • Friendly and Personable
  • Customer Service
  • Customer Assistance
  • Punctual and Reliable
  • Clear Communication
  • Customer Relationships
  • Money Handling
  • Cleaning procedures
  • Energetic and Outgoing
  • Merchandise Stocking
  • Product Labeling
  • Product restocking
  • Product Organization
  • Price Checking
  • Safety processes and procedures
  • Complex Problem-Solving
  • Supply Restocking
  • POS Systems
  • Performance Improvement
  • Order Receiving
  • Paperwork Completion
  • Signing and Pricing
  • Problem-Solving
  • Time Management
  • Critical Thinking
  • Inventory Monitoring and Management
  • Materials Handling
  • Safety Compliance
  • Customer Relations
  • Order Checking
  • Handheld Scanners
  • Package preparation
  • Inventory Counts
  • Route Planning
  • Product and Materials Sorting
  • Document Preparation
  • Basic Mathematics
  • Quality Control
  • Data Documentation
  • Data Recording
  • Storage and Supply Management
  • Damage Identification and Reporting
  • Work Order Following
  • Quality Assurance
  • Materials Inspection
  • Hazardous Materials
  • Records Management
  • Workflow Planning
  • Shipment planning
  • Shipment Inspection
  • Invoice Preparation
  • Delivery Scheduling
  • Vendor Relationship Management

Certification

LCQ

Additional Information

Full Drivers License

Timeline

Wait Staff Member / Bar - TRN
10.2022 - 08.2023
Stock Taker - RGIS New Zealand
08.2022 - Current
Wait Staff /Bar Team Member - Moveable Feasts
10.2018 - 12.2019
Cleaner - University Of Canterbury
06.2018 - 06.2020
Sales Representative - Homecare Direct Shopping
01.2002 - 12.2006
Sales Representative - Old Fashioned Gourmet Products
02.1995 - 11.1997
University of Canterbury - Bachelor Of Health Sciences, Human Services
Southern Institute of Technology - Theraputic Recreational Health , Education of Individuals With Multiple Disabilities
Aoraki Polytechnic - National Certificate , Human Services
Naiomi Brydie