Nakita Bradley-Parry
Woodend
Summary
Dedicated individual who is eager to achieve personal success and contribute towards team success through hard work, attention to detail, and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Volunteer Committee Member
Camp Purple LIVE
05.2024 - Current
- Organised camper loot bags by sourcing and coordinating sponsorship
- Organised regular camp catch-ups for campers and their families throughout the year
- Collaborated with fellow members on key decisions, ensuring alignment with committee goals
- Provided insightful feedback on proposed initiatives, ensuring their successful implementation to future camps
Real Estate Personal Assistant
Ray White Town & Lifestyle
09.2022 - Current
- Enhanced top salesperson's productivity by managing emails, overseeing listing administration, schedules, organising meetings, and overseeing correspondence
- Communicated effectively with potential buyers, vendors, purchasers, and solicitors to provide superior service
- Assisted in admin based tasks to support the overall office where needed
Real Estate Administrator
Ray White Town & Lifestyle
06.2022 - 09.2022
- Loaded listings into VaultRE, ensuring information was accurate and processed in a timely manner
- Processed contracts and communicated effectively with vendors, purchasers, and solicitors via phone and email
- Assisted with a variety of admin based work to assure the service to customers and clients was streamlined
COVID ADVISOR/2IC
Whakarongorau Aotearoa
02.2022 - Current
- Provided COVID-19 related advice and Healthline triage services to large quantities of service users each day, handling each call with a strong focus on building rapport, call safety, and call effectiveness
- Adhered to privacy policies and call scripts to consistently achieve call quality standards, handling both inbound and outbound calls on 3 different service lines
- Identified service users who required a clinical call back from a health professional, and facilitated this by using a specialised triage system
- Self-managed responsibilities in a work from home environment and kept up to date as advice guidelines constantly changed
- Monitored call quality and provided direction to advisors in my team by completing call reviews against company criteria, and provided individual constructive feedback to enhance performance and address areas in need of improvement
- Used specialised systems such as Interaction Desktop, Spectrum, IC Business Manager, and Microsoft Teams
Retail Sales Assistant
Hallensteins Brothers
07.2020 - 01.2021
- Used POS system to process sales, returns, and online orders
- Gave customers high quality personalised service
- Kept up-to-date with product knowledge
- Eased situations where customer satisfaction was not high
- Worked to meet KPI's and personal goals
Volunteer Committee Member
298 Youth Committee
01.2020 - 11.2022
- Sat on the executive team to aid the chairperson with budget, recruitment, and lead meetings when required
- Developed ideas on how to contribute to the improvement of youth health in Canterbury and 298's services
- Project managed and hosted a panel event about the Future of Youth Health in Canterbury
- Researched and presented a report on the use of sensory tools and telehealth appointments in the youth health sector
- Received funding for and attended the Involve Conference for people working in the youth development space
Lifeguard
Selwyn Aquatic Centre
11.2018 - 02.2022
- Met facility and national standards by being responsible for personal upkeep of qualification requirements and complying with current facility NOP and EAP's
- Maintained proficiency in first aid skills to execute rescues and follow up treatment when required
- Developed new initiatives to increase staff morale
- Helped train new staff to efficiently complete patrol and maintenance duties
- Diffused elevated situations to maintain a high quality of customer and staff care
- Covered reception shifts which included taking calls, selling admissions and creating customer profiles
Swim Instructor
Selwyn Aquatic Centre
01.2018 - 07.2021
- Adapted teaching techniques to combat various group sizes and environment noise
- Specialised in working with students who have diverse needs, such as those with Dysphraxia, Scoliosis, ASD, and ADHD
- Planned lessons by term to ensure student progress and consistency in program delivery
- Participated in regular trainings around behavior management, child psychology, ASD, and teaching techniques
- Aided in training and supporting new staff to confidently deliver afterschool and preschool programs
Education
NZ Certificate in Real Estate (Salesperson) -
Open Polytechic
New Zealand04.2024
Certificate in Personnel Management & HR -
Career Academy
05.2022
Pool Lifeguard Practicing Certificate -
Skills Active Aotearoa
11.2018
Certificate in Aquatics (Level 3) - Swim And Water Safety Teacher
Skills Active Aotearoa
01.2018
High School Diploma -
Lincoln High School
2019
Pepeha
Ko Aoraki te maunga.
Ko Tekapo te awa.
Nō Ōtautahi ahau.
Ko Woodend tōku kainga.
Ko Nakita tōku ingoa.
Skills and Qualities
Strong communication skills - valuing transparency in my professional and personal life
Empathy - building rapport with customers and colleagues through genuine understanding
Adaptability - flexibility when shifting tasks or learning new skills at short notice, and ability to problem solve
Critical thinking and quick learning - piecing information together in new and familiar scenarios to see the big picture and draw conclusions
Leadership - taking pride in coaching others to achieve common goals and helping them grow as individuals
Awards
2022 Rotary Youth Leadership Award
2021 Waitaha-Canterbury Youth Awards Supreme Award Selwyn - Runner Up
2021 Waitaha-Canterbury Youth Awards Selwyn Youth Council Commitment to Wellbeing - Runner Up
2018 Drama Cup for Best Performance
2017 Lincoln High School Netball Most Improved Player
2016 School Council Award for Overall Contribution to the Wider School Community
2014 School Cup for Most Promising Young Author
References
Ray White Town & Lifestyle - Nick Hallpike 027 527 8259 nick.hallpike@raywhite.com
Ray White Town & Lifestyle - Nicola Millar 027 448 7574 nicola.millar@raywhite.com
Timeline
Volunteer Committee Member
Camp Purple LIVE
05.2024 - Current
Real Estate Personal Assistant
Ray White Town & Lifestyle
09.2022 - Current
Real Estate Administrator
Ray White Town & Lifestyle
06.2022 - 09.2022
COVID ADVISOR/2IC
Whakarongorau Aotearoa
02.2022 - Current
Retail Sales Assistant
Hallensteins Brothers
07.2020 - 01.2021
Volunteer Committee Member
298 Youth Committee
01.2020 - 11.2022
Lifeguard
Selwyn Aquatic Centre
11.2018 - 02.2022
Swim Instructor
Selwyn Aquatic Centre
01.2018 - 07.2021
NZ Certificate in Real Estate (Salesperson) -
Open Polytechic
Certificate in Personnel Management & HR -
Career Academy
Pool Lifeguard Practicing Certificate -
Skills Active Aotearoa
Certificate in Aquatics (Level 3) - Swim And Water Safety Teacher
Skills Active Aotearoa
High School Diploma -
Lincoln High School
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