Summary
Overview
Work History
Education
Skills
Volunteering, Reading, Art, Music, Theatre
Timeline
Hi, I’m

Naleen Mudaliar

Administration
Botany Downs,AUK
Naleen Mudaliar

Summary

Diligent worker brings experience meeting customer needs in telecommuting environments. Skilled at listening to customers, offering empathy, reliability and enthusiasm for satisfying customers.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in any environment. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

40
years of professional experience

Work History

Omahu Developments Ltd
Pukekohe East, Auckland

Administration Assistant [Family Business]
01.2014 - Current

Job overview

  • Used Microsoft Office to prepare various correspondence, reports and other written material.
  • Managed calendars to strategically coordinate meetings, appointments and events.
  • Found new sources for office supplies
  • Facilitated timely delivery of reports to meet accounting deadlines
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail

Personal
Pukekohe, Pukekohe

Elderly Caregiver - Parent Support
02.2015 - 08.2020

Job overview

  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked with parent, caregivers, hospital staff, residential care facility managers to understand needs and provide excellent service. Rymans - Evelyn Page Village Orewa, North Shore Hospital, NASC - North Shore, HBC Hospice
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Provided emotional and physical support for 3 parents both at home [respite care], hospital and in residential care through to being present for deaths of all 3.
  • Prepared healthy, appropriate snacks and meals.
  • Transported parents to events and activities, medical appointments and shopping trips.

Ajax Chemicals Ltd
Mt Wellington, Auckland

Customer Service Representative
05.2005 - 12.2013

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.5
  • Offered advice and assistance to customers, paying attention to special needs or wants utilizing science background.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Supported Customer Services Manager over 4 team members resolving stock + customer issues every day.

Ajax Chemicals
Mt Wellington, Auckland

Laboratory Technician [Part-Time]
04.2003 - 02.2005

Job overview

Auckland Milk Corporation - Fonterra
Penrose & Takanini, Auckland

Laboratory Technician
02.1985 - 10.1991

Job overview

Education

Auckland University

from Science

University Overview

Partially completed Bachelor of Science

Orewa College
Orewa

University Overview

B-Bursary

Skills

  • Strong Organizational Skills
  • Multitasking and Time Management
  • Schedule Management
  • Judgment and Decision Making
  • Clear Communication
  • Fast Learner
  • Data Entry
  • Visitor Relations
  • Database Maintenance
  • Document and File Management
  • Report Preparation
  • Professional and Courteous
  • Cleaning and Sanitizing

Volunteering, Reading, Art, Music, Theatre

Volunteering, Reading, Art, Music, Theatre

Volunteering: Assisted with fund raising events for my parents in their 45 years of dedication and commitment to the Orewa Rotary Club. School Events for our children as they moved through their education facilities - Ellerslie Primary School - PTA/Gala Committee, Cornwall Park Primary School- Gala helper, Auckland Grammar School - Fundraising teams, Somerville Hockey Club - Summer and Winter [Team Manager, umpiring Coordinator]

Reading: avid reader love to read travel biographies, fiction and cooking journeys

Art, Music and Theatre: These interests play a big part of my restorative well being whether it be the New Zealand Symphony, going to a movie or watching and continue to watch my sons perform in their chosen art fields, a saxophone player and a traditional Indian classical dancer [Bharatha Natyam].

Family Time: Spending time with the family, cooking together, playing board games, watching our sons play club sport to just chilling in our own zones

Timeline

Elderly Caregiver - Parent Support
Personal
02.2015 - 08.2020
Administration Assistant [Family Business]
Omahu Developments Ltd
01.2014 - Current
Customer Service Representative
Ajax Chemicals Ltd
05.2005 - 12.2013
Laboratory Technician [Part-Time]
Ajax Chemicals
04.2003 - 02.2005
Laboratory Technician
Auckland Milk Corporation - Fonterra
02.1985 - 10.1991
Auckland University
from Science
Orewa College
Naleen MudaliarAdministration