Summary
Work History
Education
Skills
Certification
Timeline
Generic

Nana Dahya

Rotorua

Summary

Having worked as a work study student at the Service Skills Centre, I am a dynamic and enthusiastic professional. Proven experience in front-desk management and customer service, which has improved communication and collaboration. Acknowledged for flexibility and problem-solving abilities, which support effective presentations and a welcoming atmosphere. Fast learner who is committed to team support and workflow coordination.

Work History

Work Study Student

Service Skills Centre
02.2024 - 11.2025
  • Receptionist, managing an organization front desk, serving as the first point of contact for visitors and callers by greeting them, answering phone calls, and directing enquiries, managing correspondence and mail and keeping the reception tidy.
  • Collaborated with peers to develop presentations and assessment projects.
  • Participated in study groups, enhancing understanding of course materials.
  • Managed time effectively to balance academic responsibilities and other activities.
  • Utilized digital tools for organizing notes and scheduling tasks efficiently.
  • Developed strong communication skills through group discussions and presentations.
  • Adapted quickly to diverse learning environments and educational challenges.

Education

No Degree - Cosmetology

Service Skills Centre
Rotorua, NZ
02-2025

No Degree -

Rotorua Girls High School
Rotorua, NZ
10-2024

Skills

  • Front desk management
  • Customer service
  • Active learning
  • Presentation development
  • Time management
  • Task organization
  • Digital tool utilization
  • Communication enhancement
  • Adaptability to change
  • Conflict resolution
  • Problem-solving techniques
  • Active listening skills
  • Workflow coordination
  • Professional demeanour
  • Fast learner
  • Positive attitude
  • Teamwork and collaboration
  • Energetic and enthusiastic
  • Team support
  • Safety procedures

Certification


  • [Retail Certificate], [Service Skills Centre] - [9months]
  • Working towards my Salon Skills Certificate



Timeline

Work Study Student

Service Skills Centre
02.2024 - 11.2025

No Degree - Cosmetology

Service Skills Centre

No Degree -

Rotorua Girls High School
Nana Dahya