Nana Kakimoto

• Prospecting potential clients who are seeking the financial advice

• Interacting clients with excellent communication approach

• Finding out clients' needs with an efficient approach

• Gathering the client's information and analyzing their financial situation to find the best solution for them

• Providing recommendations to the clients match their needs and explain why they are suitable for

• Dealing with banks on behalf of clients and working towards settlement by cooperating with all parties.

• Explaining banks' offer to the client and making sure they understand all about their loan

• Providing periodical following up to clients

• Updating the knowledge of financial products constantly

• Contributing to increasing the company's reputation

• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

• Streamlined help desk processes for improved efficiency and quicker response times.
• Mentored junior team members and served as a resource for technical knowledge sharing within the Help Desk team.
• Delivered exceptional customer service by maintaining clear and consistent communication with end-users throughout the issue resolution process.
• Collaborated with IT team to deploy software updates, minimizing downtime and disruptions.
• Enhanced customer satisfaction by resolving technical issues promptly and professionally.
• Compiled and accurately entered data for each customer encounter to record in system.
• Monitored system performance to identify potential issues.

• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
• Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
• Developed new promotional campaigns to attract new customers.
• Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
• Monitored and analyzed sales reports to identify opportunities for growth.