Nana Sun
Auckland,Albany
Summary
Dedicated construction industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
General Manager
SD ALUMINIUM LTD
11.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Sales Manager
Mr Gao Ltd
05.2013 - 03.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Customer Service Manager
Wood Art Family Co, Ltd
02.2006 - 01.2013
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Education
Diploma in International Travel Management Level 5
International Travel College of New Zealand
9 City Road, Auckland02.2005
New Zealand Certificate in Travel Level 4
International Travel College of New Zealand
9 City Road, Auckland12.2004
Year 11
Westlake Girls' High School
Auckland, NZ12.2002
Skills
- New Business Development
- Vendor Negotiations
- Matrix Management
- Operations Management
- Inventory Control
- Marketing
- Strategic Planning
- Team Leadership
- Sales Team Development
- Training and Development
Timeline
General Manager
SD ALUMINIUM LTD
11.2019 - Current
Sales Manager
Mr Gao Ltd
05.2013 - 03.2015
Customer Service Manager
Wood Art Family Co, Ltd
02.2006 - 01.2013
Diploma in International Travel Management Level 5
International Travel College of New Zealand
New Zealand Certificate in Travel Level 4
International Travel College of New Zealand
Year 11
Westlake Girls' High School
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