Nand Jadeja

Auckland,AUK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Individual with proven record of customer loyalty through individualized service. Also a resourceful individual skillful in learning customer needs. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing requests.

Overview

year of professional experience

Work History

Programme Assistant

SKIDS

03.2022 - Current

Managing and taking care of kids, with ages ranging from 6 to 12 and also maintaining relationships with parents ensuring that they feel safe having their kids under our care. Alongside this, also providing conflict resolution between disagreements, that not only occur between the kids themselves, but also between the parents.

Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Certification - Pre Police And Uniformed Services (Level 4)

NZIS

Auckland

11.2023

Cambridge International Exams (CIE AS/A Levels) - Physics, Biology, Mathematics, Business

Macleans College

Auckland

11.2022

Skills

Customer Assistance
Conflict Resolution
Building Customer Loyalty
Positive Customer Engagement

Team Cooperation
Excellent Written and Verbal Communication
Excellent overall IT skills

Accomplishments

Documented and resolved multiple issues during working at SKIDS Macleans which led to positive outcomes, and maintaining customers.
Highest grades and quality of work amongst students in course for Pre Police and Uniformed Services.
Supervised a number of 30 individuals on end, while maintaining site safety, with no negative outcomes.

References

References available on request

Languages

English

Native or Bilingual

Gujarati

Full Professional

Hindi

Limited Working

Timeline