Summary
Overview
Work History
Education
Skills
Languages
Interests
Projects
Timeline
Generic

NANDU PRASAD

Lincoln

Summary

A motivated and reliable professional with experience in hospitality and customer service ready to extend my career in hospitality and event management with a relevant postgraduate qualification and experience in New Zealand and Internationally. Ability to work effectively in fast-paced environments, with excellent communication skills, attention to detail, and a commitment to maintaining high service standards.

Overview

9
9
years of professional experience

Work History

Grocery Assistant

New World
02.2024 - 02.2025
  • Provided excellent customer service by greeting customers warmly, offering assistance, and guiding them to specific items or making product recommendations with a friendly and professional attitude
  • I also ensure customers have a pleasant shopping experience by addressing any questions or concerns promptly
  • Ensured daily tasks are completed efficiently, including organizing products, monitoring expiration dates, rotating stock, and maintaining a tidy store
  • I also train new staff on customer service, product knowledge, and store operations
  • When needed, I assist the supervisor and manager with tasks like promotions, product displays, and managing peak customer traffic
  • Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.

Store Assistant

GAS
11.2023 - 12.2023
  • Worked as a Store Assistant, Managed daily operations, ensuring product organization and stock replenishment, maintaining store cleanliness, and handling cash transactions
  • Ensured high customer service standards and compliance with health and safety regulations, while supporting sales goals and maintaining a positive store environment

F & B Assistant

Hotel New Indraprastha
08.2016 - 09.2018
  • Assisted the F&B department with daily operations, including setting up and serving in the restaurant, preparing banquet halls for events, and providing room service
  • Ensured efficient service and guest satisfaction through prompt, professional interactions and attention to detail in all food and beverage functions
  • Worked collaboratively with the team to maintain cleanliness and organization in dining areas and banquet settings
  • Provided excellent customer service, anticipating guest needs and ensuring a smooth and enjoyable experience for all

Education

Post Graduate Diploma - Parks Recreation and Tourism

Post Graduate Diploma in Parks Recreation And Tourism
Lincoln, Canterbury
07-2024

Bachelor of Commerce - Hotel Management and Catering

Bachelor of Commerce With Hotel Management And Catering
Varkala, Thiruvanathapuram
04-2016

Commerce With Political Science -

Government Vocational Higher Secondary School
Thiruvananthapuram
03-2013

Skills

  • Hospitality Operations – Experienced in managing hotel operations, ensuring high standards of service, cleanliness, and guest satisfaction
  • Food and Beverage Service – Skilled in restaurant and banquet service, ensuring efficient operations and high-quality dining experiences
  • Event Coordination – Proficient in organizing and managing events, from small gatherings to large-scale functions, ensuring seamless execution
  • Customer Service – Dedicated to providing excellent customer experiences through attentive service, problem-solving, and proactive engagement
  • Time Management – Skilled at prioritizing tasks and managing workloads effectively to maintain productivity and meet deadlines in dynamic settings
  • Teamwork – Experienced in collaborating with diverse teams, contributing to a positive work environment while ensuring shared goals are met efficiently
  • Communication – Adept at conveying ideas clearly and effectively, ensuring smooth interactions with colleagues and customers in fast-paced environments

Languages

English
Full Professional
Hindi
Professional Working

Interests

Volunteering: I'm passionate about giving back to my community through volunteer work, focusing on environmental projects, local events, and community initiatives I enjoy collaborating with others to make a positive impact on people and the environment

Technology: I'm passionate about technology's potential to improve daily life and business operations I stay updated on trends and enjoy exploring how digital tools and innovations can drive efficiency, problem solving, and creativity across industries

Traveling: Traveling allows me to explore new cultures, broaden my perspectives, and gain valuable experiences I enjoy learning about local histories, trying new activities, and connecting with people from diverse backgrounds

Projects

A Study of Labour Welfare Measurements in Kerala Automobiles Limited,  Thiruvananthapuram

  • Comprehensive Evaluation of Labour Welfare Measures: Identified key strengths and gaps in the existing welfare programs, providing a data-driven assessment of their effectiveness.
  • Insight into Employee Satisfaction and Workplace Facilities: Analyzed employee feedback to understand the impact of welfare measures on job satisfaction, motivation, and overall productivity.
  • Strategic Recommendations for Policy Enhancement: Proposed actionable improvements to optimize labor welfare policies, ensuring a more employee-centric and productive work environment.

Timeline

Grocery Assistant

New World
02.2024 - 02.2025

Store Assistant

GAS
11.2023 - 12.2023

F & B Assistant

Hotel New Indraprastha
08.2016 - 09.2018

Post Graduate Diploma - Parks Recreation and Tourism

Post Graduate Diploma in Parks Recreation And Tourism

Bachelor of Commerce - Hotel Management and Catering

Bachelor of Commerce With Hotel Management And Catering

Commerce With Political Science -

Government Vocational Higher Secondary School

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NANDU PRASAD