Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Nannette Burnes

Onehunga,AUK

Summary

Experienced dental receptionist with several years of experience in dental reception, versatile and friendly with a pleasant professional demeanor. Excellent verbal and written communication abilities.

I am used to working in a fast-paced environment and enjoy the interaction with patients.

Overview

19
19
years of professional experience

Work History

Receptionist/Client Co-ordinator

Greenlane
Greenlane
01.2020 - Current
  • Company Overview: high end dental practice in Greenlane
  • Answered and managed incoming calls and emails.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Processed referrals to specialists when required by the dentist.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.

Receptionist

David George Temp Agency
01.2016 - 01.2018
  • Temp work at various dental practices around Auckland.

Receptionist/Dental Assistant

Auckland Regional Dental Service
01.2010 - 01.2015
  • Senior Team leader Dental assistant
  • Reception duties

Receptionist

The Dentist
Pukekohe
01.2006 - 01.2010
  • Reception duties
  • Dental assisting when required.

Education

High School -

Karamu High School
Hawke's Bay
01.1987

Skills

  • Appointment scheduling
  • Payment processing
  • Patient record management
  • Software proficiency
  • Customer service
  • Problem solving
  • Attention to detail
  • Time management
  • Clear communication
  • Medical terminology
  • Multitasking and organization

References

  • Leeza Miller 0212455392
  • Tracey Cawson 0410988007

Affiliations

  • Yoga
  • Walking
  • Reading
  • Beach activities

Timeline

Receptionist/Client Co-ordinator

Greenlane
01.2020 - Current

Receptionist

David George Temp Agency
01.2016 - 01.2018

Receptionist/Dental Assistant

Auckland Regional Dental Service
01.2010 - 01.2015

Receptionist

The Dentist
01.2006 - 01.2010

High School -

Karamu High School

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Nannette Burnes