Summary
Overview
Work History
Education
Referee
Timeline
Generic
Naomi George

Naomi George

Hastings,HKB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Service Administrator

Custom Care Nursing
05.2023 - Current
  • Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
  • Enhanced customer satisfaction by promptly addressing service inquiries and providing accurate information.
  • Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
  • Monitored service performance metrics, identifying areas for improvement and recommending solutions.
  • Provided exceptional support to clients, maintaining professionalism and empathy during all interactions.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Updated customer service database with new information, address changes and contact details.

Healthcare Assistant

Health Agency Medcall Health Personnel
08.2021 - 04.2023
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
  • Demonstrated professionalism through punctuality, attention to detail, and consistent provision of quality patient care.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Communicated effectively with patients and families to provide information about care and treatment.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
  • Facilitated patient mobility by assisting with transfers, ambulation, and positioning, reducing the risk of injury or complications.
  • Adapted care plans to meet the unique needs of diverse patient populations, including those with cognitive, physical, or developmental disabilities.
  • Administered prescribed medications and monitored patient reactions to address contraindications.

Senior Health Care Assistant

Duart Hospital
02.2017 - 08.2021
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Education

Diploma - Health And Wellbeing -

Eastern Institute of Technology
Napier, NZ

Referee

Nicole McLeod

Human Resources

nicole.mcleod@customcarenursing.co.nz

0508 687 737


Delphina Manners

Region Coordinator

delphina.manners@customcarenursing.co.nz

027 253 997

Timeline

Service Administrator

Custom Care Nursing
05.2023 - Current

Healthcare Assistant

Health Agency Medcall Health Personnel
08.2021 - 04.2023

Senior Health Care Assistant

Duart Hospital
02.2017 - 08.2021

Diploma - Health And Wellbeing -

Eastern Institute of Technology

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Naomi George