Community Social Worker with proven success in enhancing client self-sufficiency through effective case management. Expertise in behavioral health, crisis assessment, and resource connection for diverse populations. Strong collaborator known for adaptability and problem-solving skills, consistently achieving positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Social Worker
Ngati Kahu Social & Health Services
01.2025 - Current
Improved relationships with local agencies through effective communication for community development.
Assisted families in crisis by providing individualized care plans and connecting to resources.
Enhanced client self-sufficiency via case management, including goal setting and monitoring.
Implemented conflict resolution techniques in high-tension situations for peaceful outcomes.
Reduced substance abuse rates through evidence-based prevention strategies.
Increased healthcare access for low-income individuals by navigating complex systems.
Developed culturally-sensitive intervention programs for diverse populations.
Coordinated with case managers and clinical teams to deliver patient-centered services.
Empowered clients to make informed decisions through comprehensive assessments.
Community Events Coordinator
Volunteer Work
08.2024 - Current
Secured permits and licenses for outdoor events, ensuring compliance with regulations.
Implemented innovative event themes and activities, creating memorable attendee experiences.
Prepared reports on event outcomes, guiding future community initiatives.
Enhanced community engagement by executing events aligned with local interests.
Ensured safety standards during events, coordinating with authorities and emergency services.
Monitored feedback to improve future events and address concerns.
Managed event budgets for cost-efficiency while delivering high-quality experiences.
Coordinated with stakeholders including vendors and volunteers for seamless execution.
Developed volunteer teams through training sessions and clear role guidelines.
Collaborated with local businesses for sponsorships, increasing funding.
Created strategic marketing plans to boost attendance and participation rates.
Workplace Administrator
Oranga Tamariki - Ministry For Children
08.2018 - 01.2025
Handled sensitive information with strict confidentiality as per company policy.
Maintained personnel records and updated databases for document management.
Organised workflow and delegated tasks to ensure timely, quality project completion.
Delivered exceptional customer service through prompt responses and thorough issue resolutions.
Supervised administrative staff, providing guidance that supported professional development.
Established a filing system that streamlined document retrieval and reduced misplaced files.
Served as liaison between departments to improve communication and organisational function.
Coordinated logistics for corporate events, ensuring seamless execution and high satisfaction.
Office Manager
Northland Waste
09.2015 - 08.2018
Handled sensitive information with discretion, ensuring confidentiality of documents and records.
Provided customer service for client inquiries through phone and email.
Maintained financial records by reconciling accounts payable and receivable transactions.
Oversaw inventory management through ordering, requisitioning, and receiving shipments.
Enhanced productivity by delegating tasks and managing daily workflow.
Coordinated office events and meetings for optimal scheduling and execution.
Served as liaison between management and staff, facilitating open communication on concerns.
Supported department heads with administrative assistance like report generation and data entry.
Education
Bachelor of Social Work - Social Work
Massey University
Palmerston North, NZ
12-2024
Skills
Youth engagement
Family support
Multicultural competence
Behavioral health
Mental health assessment
Referral networking
Child welfare
Empathy development
Volunteer management
Needs assessment
Compassionate
Case documentation
Efficient under pressure
Community resources
Client advocacy
Client confidentiality
Crisis assessment
Life skills development
Disability services
Certification
New Zealand Certificate in Business (Introduction to Leadership) (Level 3) Training
Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Volunteering
Music
Participating in local clean-up initiatives
Volunteer Travel
Walking and swimming for overall physical and mental well-being
Volunteering for community initiatives to give back to local communities and make a positive impact
Senior Executive Accounts at Modern Road Makers Pvt Ltd (a Subsidiary of IRB INFRASTRUCTURE LTD)Senior Executive Accounts at Modern Road Makers Pvt Ltd (a Subsidiary of IRB INFRASTRUCTURE LTD)