Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Naomi Peters

10 North Road

Summary

Community Social Worker with proven success in enhancing client self-sufficiency through effective case management. Expertise in behavioral health, crisis assessment, and resource connection for diverse populations. Strong collaborator known for adaptability and problem-solving skills, consistently achieving positive outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Social Worker

Ngati Kahu Social & Health Services
01.2025 - Current
  • Improved relationships with local agencies through effective communication for community development.
  • Assisted families in crisis by providing individualized care plans and connecting to resources.
  • Enhanced client self-sufficiency via case management, including goal setting and monitoring.
  • Implemented conflict resolution techniques in high-tension situations for peaceful outcomes.
  • Reduced substance abuse rates through evidence-based prevention strategies.
  • Increased healthcare access for low-income individuals by navigating complex systems.
  • Developed culturally-sensitive intervention programs for diverse populations.
  • Coordinated with case managers and clinical teams to deliver patient-centered services.
  • Empowered clients to make informed decisions through comprehensive assessments.

Community Events Coordinator

Volunteer Work
08.2024 - Current
  • Secured permits and licenses for outdoor events, ensuring compliance with regulations.
  • Implemented innovative event themes and activities, creating memorable attendee experiences.
  • Prepared reports on event outcomes, guiding future community initiatives.
  • Enhanced community engagement by executing events aligned with local interests.
  • Ensured safety standards during events, coordinating with authorities and emergency services.
  • Monitored feedback to improve future events and address concerns.
  • Managed event budgets for cost-efficiency while delivering high-quality experiences.
  • Coordinated with stakeholders including vendors and volunteers for seamless execution.
  • Developed volunteer teams through training sessions and clear role guidelines.
  • Collaborated with local businesses for sponsorships, increasing funding.
  • Created strategic marketing plans to boost attendance and participation rates.

Workplace Administrator

Oranga Tamariki - Ministry For Children
08.2018 - 01.2025
  • Handled sensitive information with strict confidentiality as per company policy.
  • Maintained personnel records and updated databases for document management.
  • Organised workflow and delegated tasks to ensure timely, quality project completion.
  • Delivered exceptional customer service through prompt responses and thorough issue resolutions.
  • Supervised administrative staff, providing guidance that supported professional development.
  • Established a filing system that streamlined document retrieval and reduced misplaced files.
  • Served as liaison between departments to improve communication and organisational function.
  • Coordinated logistics for corporate events, ensuring seamless execution and high satisfaction.

Office Manager

Northland Waste
09.2015 - 08.2018
  • Handled sensitive information with discretion, ensuring confidentiality of documents and records.
  • Provided customer service for client inquiries through phone and email.
  • Maintained financial records by reconciling accounts payable and receivable transactions.
  • Oversaw inventory management through ordering, requisitioning, and receiving shipments.
  • Enhanced productivity by delegating tasks and managing daily workflow.
  • Coordinated office events and meetings for optimal scheduling and execution.
  • Served as liaison between management and staff, facilitating open communication on concerns.
  • Supported department heads with administrative assistance like report generation and data entry.

Education

Bachelor of Social Work - Social Work

Massey University
Palmerston North, NZ
12-2024

Skills

  • Youth engagement
  • Family support
  • Multicultural competence
  • Behavioral health
  • Mental health assessment
  • Referral networking
  • Child welfare
  • Empathy development
  • Volunteer management
  • Needs assessment
  • Compassionate
  • Case documentation
  • Efficient under pressure
  • Community resources
  • Client advocacy
  • Client confidentiality
  • Crisis assessment
  • Life skills development
  • Disability services

Certification

  • New Zealand Certificate in Business (Introduction to Leadership) (Level 3) Training

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Volunteering
  • Music
  • Participating in local clean-up initiatives
  • Volunteer Travel
  • Walking and swimming for overall physical and mental well-being
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Cooking
  • Team Sports
  • 8 Ball Pool

Timeline

Community Social Worker

Ngati Kahu Social & Health Services
01.2025 - Current

Community Events Coordinator

Volunteer Work
08.2024 - Current

Workplace Administrator

Oranga Tamariki - Ministry For Children
08.2018 - 01.2025

Office Manager

Northland Waste
09.2015 - 08.2018

Bachelor of Social Work - Social Work

Massey University
Naomi Peters