Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Naomi Strickland

Auckland,AUK

Summary

My career objective is to secure a position in an organization where I can bring positive contributions as an effective team member to successfully achieve strategic outcomes within that organization. Moreover, to accomplish in building and maintaining sustainable mutual relations with all stakeholders for the overall success of the organization

Overview

44
44
years of professional experience

Work History

Senior Support Worker

Ministry of Social Development
Henderson, Auckland
10.2014 - 04.2024
  • All cares related to maintaining the life style and dignity of client, performing all support and care, PA roles, booking and maintaining professionals/Health Providers appointments and Enduring Power of Attorney responsibilities, maintaining continued wellbeing of the client by ensuring to provide personal cares and disability support to client’ existing conditions of Dementia and Parkinson’s while also providing emotional support, training new Relievers/Support Workers to accommodate client’ Daily Living Activities and routine with special attention to correct usage of high needs equipment, and maintaining the client’ spiritual and social needs to church and community life

Community Facilitator

Volunteer Initiative -Land Laws Tenure & Practice Presentation
Grey Lynn , Auckland Cenral
06.2021 - 07.2021
  • Planned and conducted overall marketing of this project in Auckland Central and South Auckland, promoted to Cook Island communities in NZ, Identified and solicited appropriate key relevant presenter and supporters, Liaised and established relationships to organise meet for appropriate dates and possible venues, Ensured that all relevant material were reached and explained; facilitated and conducted individual thoughts and much needed additional information, Set up event with refreshments & food, Arranged local Cook Is. Radio media for interviews, Analysed and identified key findings resulting with recommendations for final report from attendee feedback. Continued ongoing relationships formed with participants for future projects on Cook Is. Land projects.

Researcher

Te Wananga O Aotearoa
Waitakere, Auckland
06.2014 - 08.2014
  • Planned and conducted overall research project for -The Role of Prefabricated Building Materials on Social Housing Builds in Auckland
  • Identified and solicited appropriate key relevant business owners for participant cooperation
  • Liaised and established relationships to organize meet/interview dates and places
  • Ensured that all relevant material were reached and explained; facilitated and conducted individual interviews
  • Set up and recorded interviews, Analyzed and identified key findings resulting with recommendations for final report
  • Ongoing relationships formed/maintained with participants for future projects in social housing, leading to positive economic outcomes for all stakeholders

Property Management Support

Vong Trust
Victoria St West, Auckland
11.2013 - 07.2014
  • Airport transfers for overseas visitors/client' arrivals and departures arranged
  • Welcome overseas new arrivals/visitors, greetings, and update of local favourate spots and off the beat visited areas in Auckland for tours and excursions
  • Ensured all their needs and comforts were taken care of while in Auckland
  • Transport rentals arranged/ personal chauffeurs were also provided
  • Ensured properties were cleaned and
    maintained to rentable conditions for future short term visitors/tenants
  • Liaised with commercial contractors re- maintenance/renovations & cleaning;
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Victim Support

Henderson Victim Support Branch
Waitakere, Auckland
04.2013 - 08.2013
  • Advised assigned victims on their rights, assist and support victims by listening and talking with them
  • Provide emotional first aid and practical support to victims of crime and trauma at the time of crisis and referral to counseling and other support services
  • Help navigate through the criminal justice system e.g., attending court trials and hearings, restorative justice, parole board; preparing victim impact statements and help organizing travel and accommodation if required
  • Help support with grief, loss, trauma and shock
  • Follow up on wellbeing/safety after crisis and further emotional and practical support when required
  • Advocate on behalf of with other organizations - Government and NGO’s
  • Always followed up a final time on victims and families even after case was closed

Personal Assistant/Carer Support

Mr D. Dinnigan
St Mary's Bay, Auckland
02.2012 - 01.2013
  • All cares related to maintaining the life style and needs of senior community member in performing Home/PA roles for wellbeing before relocating overseas
  • Performed calendar management and scheduling of appointments for the executive.
  • Answered incoming calls and emails promptly while managing and organizing personal and professional calendars with reminders for upcoming appointments/meetings and events.

Community Volunteer Support - Product: GF8 Ltd

GF8 Ltd
Papakura, Auckland
07.2012 - 12.2012
  • Promote and market, liaise/meet with external stakeholders
  • Conduct surveys and feedback on product quality and measure customer satisfaction
  • Liaised between customers, sales staff, and internal departments when necessary.
  • Analyzed business requirements from prospective clients to determine appropriate solutions.
  • Took part in trainings and workshops, learning about product launches

Field Researcher

Intern Field Researcher: Australian Aid’ Pacific Media Assistance Scheme
, Auckland
03.2012 - 06.2012
  • Conducting baseline research activities in the Cook Islands composing of desk-based research
  • Collected and reviewed existing dataset and literature on media environment
  • Interviewed key stakeholders including experts on media
  • Surveyed media practitioners with specific details on capacity building, content and distribution systems
  • Developed survey instruments and questionnaires for field research projects
  • Compiled financial records related to field research expenses
  • Maintained accurate records of all fieldwork activities including notes, photographs, audio recordings

Research Assistant

Dept of Communication Studies, Faculty of Creative Industries & Business, Unitec
Mt Albert, Auckland
06.2008 - 12.2011
  • Assisted overall set up of research project
  • Identifed appropriate and key relevant communities and leaders/people for distribution of material to participants; for solicited cooperation
  • Liaised and established relationships with community leaders to organise meetings/interview dates and places
  • Organised, prepared and conducted focus groups/interviews with participants
  • Ensured all relevant material were reached and explained to participants
  • Facilitated and conducted focus group process and individual interviews
  • Set up and record all interviews with audio recording devices and video camera
  • Transcribed all interview materials for analysis

Research Assistant

Faculty of Population Social & Community Health, University of Auckland
Tamaki Campus, Auckland
10.2010 - 12.2010
  • Assisted with the Resilient Ageing and Place Project focus group interviews
  • Transcribed and translated (Cook Island Maori to English) materials for analysis with the Cook Islands Communities - Glen Innes and Tokoroa

Student Accommodation Host

Varying Schools
Westmere, Auckland
11.2003 - 12.2010
  • Welcoming Students/Agents to NZ,
  • Placing Students with networks of friends and families or alternative accommodation
  • General help and pastoral care for students to assimilate well into NZ life

Massage Therapist

Goldman Health
Greenlane, Auckland
02.2003 - 10.2003
  • Remedial and Therapeutic massages to Corp Clientele
  • Chair massage training
  • Promotions/workshops/presentations
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
  • Maintained a clean and organized work environment while adhering to safety protocols.
  • Developed individualized treatment plans based on client assessments and preferences.
  • Addressed client concerns regarding areas of discomfort or pain before beginning a session.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.

Nurse Aide

Selwyn Village Foundation
Point Chevalier Auckland
03.1995 - 12.2002
  • All cares related to senior residents
  • Training new night shift staff
  • Report documentation
  • Dispensing medications and liaising with Duty Registered Nurse and Doctor
  • Provided patient care, including bathing and dressing.
  • Monitored patient's condition and reported any changes to the registered nurse or physician.
  • Prepared meals for patients according to their dietary requirements.
  • Answered call lights promptly and responded to patient requests courteously and efficiently.
  • Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
  • Collected specimens for laboratory testing as requested by the physician.
  • Administered medications following established procedures and protocols under supervision of a Registered Nurse.
  • Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
  • Comforted patients and provided reassurance and encouragement.

Nurse Aide

Medox Nursing Bureau
CBD, Auckland
03.1993 - 12.1995
  • Mobile services for seniors in hospitals and private care homes/facilities - Dementia, and Psychiatric Units
  • Assisted and supported duty staff lead
  • Report documentation and liaising with on duty Registered Nurse and Doctor

  • Monitored patient's condition and reported any changes to the registered nurse or physician.
  • Answered call lights promptly and responded to patient requests courteously and efficiently.
  • Assisted nurses in providing medical treatments as directed by physicians.
  • Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
  • Collected specimens for laboratory testing as requested by the physician.
  • Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
  • Assisted with admission paperwork for new patients entering the facility.
  • Comforted patients and provided reassurance and encouragement.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted residents with bathing and dressing to promote personal hygiene.

Receptionist

Karen Kaye-Richie Clinic
Newton, Auckland
01.1993 - 12.1994
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled and confirmed appointments.
  • Customer Services, Advertising and Promotions, Banking

Receptionist

Marriot Holdings
Auckland
02.1990 - 12.1992
  • Greeted visitors and provided them with assistance.
  • Customer Services - answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Staff Interviews and Training
  • Advertising/Promotions and Banking

Entertainer

Abe Productions & Polynesian Variety Show Entertainer
Shiobara, Tochigi & Miyagi - Ken, Japan
03.1986 - 12.1989
  • Hospitality and entertainer with Polynesian variety show
  • Performed on stage in front of large audiences
  • Created a memorable experience for event attendees
  • Fostered relationships with venues to secure future bookings
  • Promoted upcoming shows through advertising campaigns

Entertainer

Mann Short Polynesian Variety Show
Excelsior Hotel, Hong Kong
03.1985 - 02.1986
  • Representing NZ at Asian Arts Festival/ Entertainment with Herbs NZ

Nurse Aide

St John's Hospital
Epsom, Auckland
04.1982 - 01.1985
  • Nursing cares for seniors, meal prep, daily activities of living and Report documents to R.N.

  • Provided patient care, including bathing and dressing.
  • Assisted with transferring patients from bed to wheelchair or strher.
  • Prepared meals for patients according to their dietary requirements.
  • Answered call lights promptly and responded to patient requests courteously and efficiently.
  • Collected specimens for laboratory testing as requested by the physician.
  • Greeted visitors warmly and provided directions when needed.

Nurse Aide

Rossmore Rest Home
Epsom, Auckland
01.1980 - 03.1982
  • Nursing cares for seniors, meal prep, daily activities of living and Report documents to R.N.

Researcher

Pacific Development & Research Services
Auckland
02.2023
  • Set up the oral history research project for TKOW Alumni, Identify appropriate and key relevant members & families, staff, board members, church leaders, friends for distribution of material to potential participants; for solicited cooperation
  • Liaise and establish relationships with participants to organise meetings/interview dates and places
  • Organise, prepare and conduct focus groups/interviews with participants and Ensure that all relevant material were reached and explained to participants
  • Facilitate and conduct the focus group process and individual interviews
  • Set up and record all interviews with audio recording devices and video camera and Transcribe all interview materials for analysis, and collate all data to write final report for submission to Ministry of Culture & Heritage

Education

Certificate Small Business Management / Business Management -

Te Wananga O Aotearoa
Henderson, Auckland
11-2014

Victim Support NZ - Volunteers Training -

Waipapa Marae, Auckland University & Waipuna Hotel
Mt Wellington, Auckland
04-2013

Bachelor of Communications(PR)/ Graduate Dip. Not-for-Profit Management -

Unitec, NZ
Mt Albert & Henderson, Auckland
07-2012

Certificate Residential Care / Residential Care for the Elderly (1-4) -

Bethesda Home, Manukau /Mater Hospital, Epsom /School of Medicine
Grafton, Auckland
03-1999

Diploma of Therapeutic And Sports Massage/ Natural Therapies -

Well Park College of Natural Therapies
Grey Lynn, Auckland
11-1998

Sixth Form Certificate -

Queen Victoria School
Parnell, Auckland
12-1980

Skills

Communication Skills - High level of oral and written skills I’m fluent in speaking and writing in Rarotongan Maori and knowledgeable in Te Reo and Tikanga Maori Confident in communicating and working among different ethnic groups to better understand and minimise risks from possible barriers to cultural differences

I have confidently guided, mentored and directed team members while ensuring targets, feedback and evaluations are met eg, community development research projects/ workshops Strong communication delivery through presentations, public gatherings and community radio outputs, research interviews and focus groups and assist across different forms of channels for better stakeholder management internal/external

Organisational Ability - Attention to detail, ability to analyse and critically think outside the box Improving and maintaining performance while aligning with commitment to the tasks at hand Effective in delegating and following up on tasks, facilitating the vision and values of an organisation to bring about positive changes I have people management skills ensuring commitment to key deliveries with related partners are reached with the ability to bring people together even in challenging or changing times

Numeracy - Fiduciary duties and responsibilities in money management personal/property/ mortgage/loan applications/proposals Small Business Management Accounting

Affiliations

  • Retirement Village Residents Assn.
  • Te Puakapa Tauturu Inc.
  • Te Kahui O Wikitoria Old Girls Trust
  • Pacific Blues Special Interest Group
  • WIN Special Interest Group
  • National Oral History of NZ
  • Cook Is. Development Association
  • Cook Islands Community & Anglican Friends Programme: Elderly Care Volunteer
  • Auckland Rotuman Fellowship
  • Auckland Rotuman Methodist Congregation Church (Kingsland)
  • St Patrick’s Cathedral Parish
  • Cook Is. Community Sports Club (NZ)
  • Friends of Cox’ Creek *Save Our Creek Project
  • Cook Is. Land Law Tenure & Practices Education
  • Pacific Development & Research Services

Accomplishments

PUBLICATIONS & OTHER RESEARCH OUTPUTS BOOK CHAPTERS: Papoutsaki, E. & Strickland, N. Pacific Islands Diaspora Media: Sustaining Island Identities Away from Home. Chapter in an edited volume on Asia Pacific Communication Research by AMIC: Singapore

*2024 Te Kahui o Wikitoria - Queen Victoria School Oral History Project *2020-The Role of Prefabrication on Social Housing Builds in Auckland 2014. *Recording the Narratives of Early Migrant Cook Islanders to NZ: Te Opu’anga o Te Reo o to Tatou Pa Metua ki NiuTireni

Walker, B. & Strickland,N. My Cook Islands Maori Language Alphabet Book

JOURNAL ARTICLES

Donaghey, S. Papoutsaki, E. Strickland, N. 2008. The Industrious Dutchies: Recording the Experiences of First-Generation Dutch Immigrants to New Zealand. Oral History in NZ, Journal of the National Oral History Association of NZ, vol. 20

Papoutsaki, E. & Strickland, N. 2008. Pacific Islands Diaspora Media: Conceptual and Methodological Considerations for a Pilot Study. Fijian Studies Journal, 6(1)

*Pacific Islands Diaspora Media Pilot Project - Role: Research Assistant. Project Funded by Unitec, NZ Research Office & supported by the Pacific Media Centre (AUT) Duration of project: January - May 2009

Timeline

Researcher

Pacific Development & Research Services
02.2023

Community Facilitator

Volunteer Initiative -Land Laws Tenure & Practice Presentation
06.2021 - 07.2021

Senior Support Worker

Ministry of Social Development
10.2014 - 04.2024

Researcher

Te Wananga O Aotearoa
06.2014 - 08.2014

Property Management Support

Vong Trust
11.2013 - 07.2014

Victim Support

Henderson Victim Support Branch
04.2013 - 08.2013

Community Volunteer Support - Product: GF8 Ltd

GF8 Ltd
07.2012 - 12.2012

Field Researcher

Intern Field Researcher: Australian Aid’ Pacific Media Assistance Scheme
03.2012 - 06.2012

Personal Assistant/Carer Support

Mr D. Dinnigan
02.2012 - 01.2013

Research Assistant

Faculty of Population Social & Community Health, University of Auckland
10.2010 - 12.2010

Research Assistant

Dept of Communication Studies, Faculty of Creative Industries & Business, Unitec
06.2008 - 12.2011

Student Accommodation Host

Varying Schools
11.2003 - 12.2010

Massage Therapist

Goldman Health
02.2003 - 10.2003

Nurse Aide

Selwyn Village Foundation
03.1995 - 12.2002

Nurse Aide

Medox Nursing Bureau
03.1993 - 12.1995

Receptionist

Karen Kaye-Richie Clinic
01.1993 - 12.1994

Receptionist

Marriot Holdings
02.1990 - 12.1992

Entertainer

Abe Productions & Polynesian Variety Show Entertainer
03.1986 - 12.1989

Entertainer

Mann Short Polynesian Variety Show
03.1985 - 02.1986

Nurse Aide

St John's Hospital
04.1982 - 01.1985

Nurse Aide

Rossmore Rest Home
01.1980 - 03.1982

Certificate Small Business Management / Business Management -

Te Wananga O Aotearoa

Victim Support NZ - Volunteers Training -

Waipapa Marae, Auckland University & Waipuna Hotel

Bachelor of Communications(PR)/ Graduate Dip. Not-for-Profit Management -

Unitec, NZ

Certificate Residential Care / Residential Care for the Elderly (1-4) -

Bethesda Home, Manukau /Mater Hospital, Epsom /School of Medicine

Diploma of Therapeutic And Sports Massage/ Natural Therapies -

Well Park College of Natural Therapies

Sixth Form Certificate -

Queen Victoria School

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Naomi Strickland