My career objective is to secure a position in an organisation where I can make positive contributions as an effective team member and successfully achieve strategic outcomes within that organisation. Moreover, I aim to build and maintain sustainable mutual relations with all stakeholders for the overall success of the organization.
Overview
17
17
years of professional experience
Work History
Trustee/Researcher
Te Kahui O Wikitoria Old Girls Charitable Trust
Westmere/Parnell, Auckland
10.2020 - 11.2025
Help TKOW with additional management support
Formed and liaised to facilitate frameworks for the TKOW Business Proposal, with all parties contributing to the overall proposal before presenting it to alumni
Set up the QVS Oral History Research project for alumni, Identify appropriate and key relevant members, families, staff, board members, church leaders, and friends for the distribution of material to potential participants, and solicit cooperation
Liaise and establish relationships with participants to organize meetings, interview dates, and places
Organize, prepare, and conduct focus groups/interviews with participants, and ensure that all relevant material is reached and explained to participants
Facilitate and conduct the focus group process, and individual interviews
Set up and record all interviews with audio recording devices and a video camera, transcribe all interview materials for analysis, and collate all data to write the final report for submission
Primary Carer (Elderly Mother)
Work and Income NZ
Henderson, Auckland
10.2014 - 03.2022
All care related to maintaining the lifestyle and dignity of the client
Performing all support and hands-on care, PA roles, booking and maintaining professionals' health providers' appointments, and maintaining fiduciary duties of care
Set up an Enduring Power of Attorney with all related professionals
Responsibilities included maintaining the continued provision of personal care and disability support for the existing conditions of dementia and Parkinson while providing emotional support
Training new support worker relievers to continue the client's daily living activities and routine, with special attention to 'health and safety,' and the correct usage of high-needs equipment to be carried out correctly
Maintaining clients' spiritual and social needs in church and community life
Organized social gatherings, outings, and activities that encourage interaction and connection
Cook Is. Community Researcher & Facilitator
Own Initiative
Grey Lynn & Mangere, Auckland
06.2021 - 07.2021
Company Overview: Land Laws Tenure & Practice Presentation
Planned and conducted the overall marketing of this project in Auckland Central and South Auckland
Promoted to Cook Island communities in New Zealand
Identified and solicited appropriate, key, relevant presenters and supporters
Liaised and established relationships to organize meetings for appropriate dates and possible venues
Ensured that all relevant materials were reached and explained; facilitated and conducted individual thoughts and much-needed information
Set up the event with refreshments
Arranged local Cook Is
Radio media for interviews with Pacific Media Networks
Analyzed and identified key findings, resulting in recommendations for the final report from attendee feedback
Continued, ongoing relationships have been formed with participants for future projects on the Cook Islands
Land Law projects
Land Laws Tenure & Practice Presentation
Research Assignment
Te Wananga O Aotearoa
Waitakere, Auckland
06.2014 - 08.2014
Planned and conducted the overall research project on the role of prefabricated building materials in social housing builds in Auckland
Identified and solicited appropriate, key, relevant business owners for participant cooperation
Liaised and established relationships to organize meeting/interview dates and places
Ensured that all relevant materials were reached and explained; facilitated and conducted individual interviews
Set up and recorded interviews, analyzed and identified key findings, resulting in recommendations for the final report
Ongoing relationships formed and maintained with participants for future projects in social housing, leading to positive economic outcomes for all stakeholders
Victim Support
Henderson Victim Support Branch
Waitakere, Auckland
04.2013 - 01.2014
Advised assigned victims on their rights, and assisted and supported victims by listening and talking with them
Provide emotional first aid and practical support to victims of crime and trauma at the time of crisis, and referral to counselling and other support services
Help navigate through the criminal justice system, e.g., attending court trials and hearings, restorative justice, and parole board; preparing victim impact statements, and help organizing travel and accommodation if required
Help support those dealing with grief, loss, trauma, and shock
Follow up on well-being/safety after a crisis, and further emotional and practical support when required
Advocate on behalf of other organizations, including government and NGOs
Always followed up a final time on victims and families, even after the case was closed
Field Researcher
Australian Aid' Pacific Media Assistance Scheme
Auckland
03.2012 - 06.2012
Conducting baseline research activities in the Cook Islands composing of desk-based research
Collected and reviewed existing dataset and literature on media environment
Interviewed key stakeholders including experts on media
Surveyed media practitioners with specific details on capacity building, content and distribution systems
Developed survey instruments and questionnaires for field research projects
Compiled financial records related to field research expenses
Maintained accurate records of all fieldwork activities including notes, photographs, audio recordings
Research Assistant
Dept of Communication Studies, Faculty of Creative Industries & Business, Unitec
Mt Albert, Auckland
06.2008 - 12.2011
Assisted overall set up of research project
Identified appropriate and key relevant communities and leaders/people for distribution of material to participants; for solicited cooperation
Liaised and established relationships with community leaders to organise meetings/interview dates and places
Organised, prepared and conducted focus groups/interviews with participants
Ensured all relevant material were reached and explained to participants
Facilitated and conducted focus group process and individual interviews
Set up and record all interviews with audio recording devices and video camera
Transcribed all interview materials for analysis
Research Assistant
Faculty of Population Social & Community Health, University of Auckland
Tamaki Campus, Auckland
10.2010 - 12.2010
Assisted with the Resilient Ageing and Place Project focus group interviews
Transcribed and translated (Cook Island Māori to English) materials for analysis with the Cook Islands communities, Glen Innes, and Tokoroa
Education
Victim Support NZ - Volunteers Training -
Waipapa Marae, Auckland University & Waipuna Hotel Mt Wellington
Auckland
Bachelor of Communications(PR)/ Graduate Dip. - Not-for-Profit Management
Unitec, NZ
Mt Albert, NZ
Certificate Residential Care - Residential Care for the Elderly (1-4)
Bethesda Home, Manukau /Mater Hospital, Epsom /School of Medicine Grafton
Auckland
Diploma of Therapeutic And Sports Massage - Natural Therapies
Well Park College of Natural Therapies
Grey Lynn
Sixth Form Certificate -
Queen Victoria School
Parnell
Certificate Small Business Management - Business Management
Te Wananga O Aotearoa
Henderson
Skills
Communication skills
Fluency in Rarotongan Maori
Proficiency in Te Reo Maori
Cultural competence
Team leadership and mentoring
Stakeholder management
Organisational skills
Attention to detail
Analytical thinking
Critical thinking
Delegation and people management
Numeracy and money management
Fiduciary responsibilities
Property and mortgage management
Loan application processing
Proposal writing
Interview techniques
Focus group facilitation
Community engagement
Audio-visual recording
Survey design
Data analysis
Report writing
Effective communication
Emotional intelligence
Professionalism
Degrees
Bachelor Of Communication Studies (PR)/ GradDipMNO
Publications And Research Outputs
Papoutsaki, E. & Strickland, N., Pacific Islands Diaspora Media: Sustaining Island Identities Away from Home., Chapter in an edited volume on Asia Pacific Communication Research by AMIC: Singapore, 2024, Te Kahui
Wikitoria - Queen Victoria School Oral History Project, 2020, The Role of Prefabrication on Social Housing Builds in Auckland, 2014, Recording the Narratives of Early Migrant Cook Islanders to NZ: Te Opu'anga
Te Reo
To Tatou Pa Metua ki NiuTireni, Walker, B. & Strickland,N., Donaghey, S. Papoutsaki, E. Strickland, N., The Industrious Dutchies: Recording the Experiences of First-Generation Dutch Immigrants to New Zealand., Oral History in NZ, Journal of the National Oral History Association of NZ, 20, 2008, Papoutsaki, E. & Strickland, N., Pacific Islands Diaspora Media: Conceptual and Methodological Considerations for a Pilot Study., Fijian Studies Journal, 6(1), 2008, Pacific Islands Diaspora Media Pilot Project, Research Assistant, Project Funded by Unitec, NZ Research Office & supported by the Pacific Media Centre (AUT), 01/01/09 - 05/31/09
Current Community Services
Retirement Village Residents' Association, NZ
Te Puakapa Tauturu Inc., Te Whanau O Waipareira
Te Kahui O Wikitoria Old Girls' Trust
Pacific Blues Special Interest Group
WIN Special Interest Group
National Oral History Association, New Zealand
Cook Is. Development Association
Cook Islands Community and Anglican Friends Programme: Elderly Care Volunteer
Auckland Rotuman Methodist Congregation Church (Kingsland)
UCKG Roskill
St. Patrick's Cathedral Parish
Friends of Cox' Creek
Save Our Creek Project
Timeline
Cook Is. Community Researcher & Facilitator
Own Initiative
06.2021 - 07.2021
Trustee/Researcher
Te Kahui O Wikitoria Old Girls Charitable Trust
10.2020 - 11.2025
Primary Carer (Elderly Mother)
Work and Income NZ
10.2014 - 03.2022
Research Assignment
Te Wananga O Aotearoa
06.2014 - 08.2014
Victim Support
Henderson Victim Support Branch
04.2013 - 01.2014
Field Researcher
Australian Aid' Pacific Media Assistance Scheme
03.2012 - 06.2012
Research Assistant
Faculty of Population Social & Community Health, University of Auckland
10.2010 - 12.2010
Research Assistant
Dept of Communication Studies, Faculty of Creative Industries & Business, Unitec
06.2008 - 12.2011
Victim Support NZ - Volunteers Training -
Waipapa Marae, Auckland University & Waipuna Hotel Mt Wellington
Bachelor of Communications(PR)/ Graduate Dip. - Not-for-Profit Management
Unitec, NZ
Certificate Residential Care - Residential Care for the Elderly (1-4)
Bethesda Home, Manukau /Mater Hospital, Epsom /School of Medicine Grafton
Diploma of Therapeutic And Sports Massage - Natural Therapies
Well Park College of Natural Therapies
Sixth Form Certificate -
Queen Victoria School
Certificate Small Business Management - Business Management
Inspirational Navigator/ Team Lead Whanau Ora at Te Puna Ora O Mataatua Charitable TrustInspirational Navigator/ Team Lead Whanau Ora at Te Puna Ora O Mataatua Charitable Trust