NARA KOEHOF
Auckland,AUK
Summary
Friendly and experienced with creating positive guest interactions and maintaining a welcoming and tidy environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Demonstrated ability of ensuring high levels of customer satisfaction and smooth daily operations. Provided dynamic and engaging customer service through proficiency in several languages.
Overview
4
4
years of professional experience
Work History
Front of House - All-rounder
Luna Bakehouse, Takapuna
03.2024 - Current
- Provided exceptional customer service with a smile, ensuring positive guest experiences and satisfaction.
- Maintained cleanliness and organization of dining area, upholding health and safety standards.
- Provided excellent and fast coffee service with a varying range of requests and modifications.
- Assisted in inventory management by tracking supplies and placing orders as required.
- Performed opening and closing duties diligently, ensuring the café was ready for optimal operations each day.
Waitress
Songdang Pongdak, Sondang
08.2023 - 09.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
All-rounder - Shelf stocker
Dirk van den Broek, Wassenaar
05.2022 - 06.2023
- Stocked shelves efficiently, ensuring optimal product placement and accessibility.
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to maintain cleanliness and organization of aisles.
- Trained new staff on stocking procedures and safety protocols effectively.
Education
Secondary School -
Takapuna Grammar School
Auckland, New Zealand11.2025
Secondary School - undefined
Haags Montessori Lyceum
The Hague, The Netherlands06.2023
Skills
- Flexibility
- Service excellence
- Communication
- Coffee preparation
- Teamwork
- Problem solving
- Effective organization
- Creativity
LANGUAGES
English (Native)
Dutch (Native)
Korean (Advanced)
French (Intermediate)
German (Intermediate)
References
Rhonez Hepi
Store manager - Head of Cashier, Sales and FCP
Luna Bakehouse
rhonez@lunas-express.com
+64 21 026 68022
Jody Maree Harrison (14:30 onwards)
Multi-site manager
Luna Bakehouse
jodzharrison@icloud.com
02109172559
Timeline
Front of House - All-rounder
Luna Bakehouse, Takapuna
03.2024 - Current
Waitress
Songdang Pongdak, Sondang
08.2023 - 09.2023
All-rounder - Shelf stocker
Dirk van den Broek, Wassenaar
05.2022 - 06.2023
Secondary School - undefined
Haags Montessori Lyceum
Secondary School -
Takapuna Grammar School
INTERESTS
Reading, Baking, Sewing, Exercise, Language learning, Video games, Journaling